Only 14 days until the release of Now is Gone and to get things rolling, Geoff Livingston and I are recording a series of weekly podcasts to discuss the seven principles of community engagement uncovered in the book.
The book is available for pre-orders at Amazon.com.
You can download Podcast #1 here or stream it from the Now is Gone blog.
Podcast #1 – Audiences versus Communities
- One-way communications to audiences versus two-way conversational marketing within communities
- The social media release as an example of community marketing
- The need to engage in two-way communications, even when its negative Jennifer McClure’s work with New Communications Review, specifically analysis of FedEx’s failure to respond to negative comments
- Jay Rosen’s article highly influential article, “The People Formerly Known as the Audience”
Connect on Twitter, Jaiku, Pownce or Facebook.
- business marketing,
- Social Media
Brian Solis is a digital analyst, anthropologist, and also a futurist. In his work at Altimeter Group, Solis studies the effects of disruptive technology on business and society. He is an avid keynote speaker and award-winning author who is globally recognized as one of the most prominent thought leaders in digital transformation.
His most recent book, What's the Future of Business: Changing the Way Businesses Create Experiences (WTF), explores the landscape of connected consumerism and how business and customer relationships unfold in four distinct moments of truth. His previous book, The End of Business as Usual, explores the emergence of Generation-C, a new generation of customers and employees and how businesses must adapt to reach them. In 2009, Solis released Engage, which is regarded as the industry reference guide for businesses to market, sell and service in the social web.