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	<title>Comments on: New ebook: Customer Service, The Art of Listening and Engagement Through Social Media</title>
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	<description>Defining the convergence of media and influence</description>
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		<title>By: 10 Libros gratuitos para descargar sobre Social Media &#171; crossmediam</title>
		<link>http://www.briansolis.com/2008/03/new-ebook-customer-service-art-of/comment-page-3/#comment-49919</link>
		<dc:creator>10 Libros gratuitos para descargar sobre Social Media &#171; crossmediam</dc:creator>
		<pubDate>Tue, 24 Apr 2012 22:00:30 +0000</pubDate>
		<guid isPermaLink="false">http://70.32.83.183/2008/03/07/new-ebook-customer-service-the-art-of-listening-and-engagement-through-social-media/#comment-49919</guid>
		<description>[...] Lo puedes descargar desde aquí. [...]</description>
		<content:encoded><![CDATA[<p>[...] Lo puedes descargar desde aquí. [...]</p>
]]></content:encoded>
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	<item>
		<title>By: 10 Libros gratuitos para descargar sobre Social Media &#171; SocialMedia Ecuador</title>
		<link>http://www.briansolis.com/2008/03/new-ebook-customer-service-art-of/comment-page-3/#comment-47392</link>
		<dc:creator>10 Libros gratuitos para descargar sobre Social Media &#171; SocialMedia Ecuador</dc:creator>
		<pubDate>Fri, 16 Dec 2011 06:04:11 +0000</pubDate>
		<guid isPermaLink="false">http://70.32.83.183/2008/03/07/new-ebook-customer-service-the-art-of-listening-and-engagement-through-social-media/#comment-47392</guid>
		<description>[...] Lo puedes descargar desde aquí. [...]</description>
		<content:encoded><![CDATA[<p>[...] Lo puedes descargar desde aquí. [...]</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: The Social Branding Company Blog - 10 Libros gratuitos para descargar sobre Social Media</title>
		<link>http://www.briansolis.com/2008/03/new-ebook-customer-service-art-of/comment-page-2/#comment-47269</link>
		<dc:creator>The Social Branding Company Blog - 10 Libros gratuitos para descargar sobre Social Media</dc:creator>
		<pubDate>Tue, 13 Dec 2011 23:19:59 +0000</pubDate>
		<guid isPermaLink="false">http://70.32.83.183/2008/03/07/new-ebook-customer-service-the-art-of-listening-and-engagement-through-social-media/#comment-47269</guid>
		<description>[...] Lo puedes descargar desde aquí. [...]</description>
		<content:encoded><![CDATA[<p>[...] Lo puedes descargar desde aquí. [...]</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Gratis: 44 libros, guías y manuales sobre marketing y medios sociales. &#124; Web Rentable</title>
		<link>http://www.briansolis.com/2008/03/new-ebook-customer-service-art-of/comment-page-2/#comment-45507</link>
		<dc:creator>Gratis: 44 libros, guías y manuales sobre marketing y medios sociales. &#124; Web Rentable</dc:creator>
		<pubDate>Fri, 07 Oct 2011 14:55:50 +0000</pubDate>
		<guid isPermaLink="false">http://70.32.83.183/2008/03/07/new-ebook-customer-service-the-art-of-listening-and-engagement-through-social-media/#comment-45507</guid>
		<description>[...] Service — The Art of Listening and Engagement Through Social Media (Brian Solis) más información [...]</description>
		<content:encoded><![CDATA[<p>[...] Service — The Art of Listening and Engagement Through Social Media (Brian Solis) más información [...]</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Libros, guías y manuales gratuitos sobre marketing y social media &#171; LOS MEJORES POST</title>
		<link>http://www.briansolis.com/2008/03/new-ebook-customer-service-art-of/comment-page-2/#comment-45375</link>
		<dc:creator>Libros, guías y manuales gratuitos sobre marketing y social media &#171; LOS MEJORES POST</dc:creator>
		<pubDate>Mon, 03 Oct 2011 06:55:24 +0000</pubDate>
		<guid isPermaLink="false">http://70.32.83.183/2008/03/07/new-ebook-customer-service-the-art-of-listening-and-engagement-through-social-media/#comment-45375</guid>
		<description>[...] Customer Service — The Art of Listening and Engagement Through Social Media (Brian Solis) más información (DESCARGAR) [...]</description>
		<content:encoded><![CDATA[<p>[...] Customer Service — The Art of Listening and Engagement Through Social Media (Brian Solis) más información (DESCARGAR) [...]</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Customer Service: The Art of Listening and Engagement Through Social Media - Free Ebook Download</title>
		<link>http://www.briansolis.com/2008/03/new-ebook-customer-service-art-of/comment-page-2/#comment-45019</link>
		<dc:creator>Customer Service: The Art of Listening and Engagement Through Social Media - Free Ebook Download</dc:creator>
		<pubDate>Sat, 17 Sep 2011 22:20:11 +0000</pubDate>
		<guid isPermaLink="false">http://70.32.83.183/2008/03/07/new-ebook-customer-service-the-art-of-listening-and-engagement-through-social-media/#comment-45019</guid>
		<description>[...] speak louder than words. Click on the link below to start downloading this free ebook:- Customer Service: The Art of Listening and Engagement Through Social Media &#8211; (PDF &amp; [...]</description>
		<content:encoded><![CDATA[<p>[...] speak louder than words. Click on the link below to start downloading this free ebook:- Customer Service: The Art of Listening and Engagement Through Social Media &#8211; (PDF &amp; [...]</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: 10 libros gratis sobre Social Media para descargar</title>
		<link>http://www.briansolis.com/2008/03/new-ebook-customer-service-art-of/comment-page-2/#comment-44320</link>
		<dc:creator>10 libros gratis sobre Social Media para descargar</dc:creator>
		<pubDate>Sat, 20 Aug 2011 19:44:20 +0000</pubDate>
		<guid isPermaLink="false">http://70.32.83.183/2008/03/07/new-ebook-customer-service-the-art-of-listening-and-engagement-through-social-media/#comment-44320</guid>
		<description>[...] Lo puedes descargar desde acá. [...]</description>
		<content:encoded><![CDATA[<p>[...] Lo puedes descargar desde acá. [...]</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Customer Service: The Art of Listening and Engagement Through Social Media &#124; Download Free Ebooks Daily Upadate</title>
		<link>http://www.briansolis.com/2008/03/new-ebook-customer-service-art-of/comment-page-2/#comment-43883</link>
		<dc:creator>Customer Service: The Art of Listening and Engagement Through Social Media &#124; Download Free Ebooks Daily Upadate</dc:creator>
		<pubDate>Tue, 02 Aug 2011 14:55:40 +0000</pubDate>
		<guid isPermaLink="false">http://70.32.83.183/2008/03/07/new-ebook-customer-service-the-art-of-listening-and-engagement-through-social-media/#comment-43883</guid>
		<description>[...] on the link below to start downloading this free ebook:- Customer Service: The Art of Listening and Engagement Through Social Media – (PDF &amp; DOC)   This entry was posted in Marketing by admin. Bookmark the [...]</description>
		<content:encoded><![CDATA[<p>[...] on the link below to start downloading this free ebook:- Customer Service: The Art of Listening and Engagement Through Social Media – (PDF &amp; DOC)   This entry was posted in Marketing by admin. Bookmark the [...]</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: 10 libros gratis sobre Social Media para descargar &#124; Melacorp</title>
		<link>http://www.briansolis.com/2008/03/new-ebook-customer-service-art-of/comment-page-2/#comment-43874</link>
		<dc:creator>10 libros gratis sobre Social Media para descargar &#124; Melacorp</dc:creator>
		<pubDate>Tue, 02 Aug 2011 06:00:59 +0000</pubDate>
		<guid isPermaLink="false">http://70.32.83.183/2008/03/07/new-ebook-customer-service-the-art-of-listening-and-engagement-through-social-media/#comment-43874</guid>
		<description>[...] Lo puedes descargar desde acá. [...]</description>
		<content:encoded><![CDATA[<p>[...] Lo puedes descargar desde acá. [...]</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Driss</title>
		<link>http://www.briansolis.com/2008/03/new-ebook-customer-service-art-of/comment-page-2/#comment-43364</link>
		<dc:creator>Driss</dc:creator>
		<pubDate>Sun, 10 Jul 2011 17:57:00 +0000</pubDate>
		<guid isPermaLink="false">http://70.32.83.183/2008/03/07/new-ebook-customer-service-the-art-of-listening-and-engagement-through-social-media/#comment-43364</guid>
		<description>Dear Brian, I still didn&#039;t read this eBook, but the &quot;The Essential Guide to Social Media&quot; is : 
* of rich and concise content* combining a human, marketing and scientific approach* goes to the essential, in a subtle style.If all people who talks about any subject did so, we would learn fastly (and so, save time for personal life), and we&#039;ll have a simple and better philosophic approach of life.The world don&#039;t need manager&#039;s, but human thinking people.Thank you &quot;so Much&quot; Brain.</description>
		<content:encoded><![CDATA[<p>Dear Brian, I still didn&#8217;t read this eBook, but the &#8220;The Essential Guide to Social Media&#8221; is : <br />
* of rich and concise content* combining a human, marketing and scientific approach* goes to the essential, in a subtle style.If all people who talks about any subject did so, we would learn fastly (and so, save time for personal life), and we&#8217;ll have a simple and better philosophic approach of life.The world don&#8217;t need manager&#8217;s, but human thinking people.Thank you &#8220;so Much&#8221; Brain.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Driss</title>
		<link>http://www.briansolis.com/2008/03/new-ebook-customer-service-art-of/comment-page-2/#comment-43365</link>
		<dc:creator>Driss</dc:creator>
		<pubDate>Sun, 10 Jul 2011 17:57:00 +0000</pubDate>
		<guid isPermaLink="false">http://70.32.83.183/2008/03/07/new-ebook-customer-service-the-art-of-listening-and-engagement-through-social-media/#comment-43365</guid>
		<description>Dear Brian, I still didn&#039;t read this eBook, but the &quot;The Essential Guide to Social Media&quot; is : 
* of rich and concise content* combining a human, marketing and scientific approach* goes to the essential, in a subtle style.If all people who talks about any subject did so, we would learn fastly (and so, save time for personal life), and we&#039;ll have a simple and better philosophic approach of life.The world don&#039;t need manager&#039;s, but human thinking people.Thank you &quot;so Much&quot; Brain.</description>
		<content:encoded><![CDATA[<p>Dear Brian, I still didn&#8217;t read this eBook, but the &#8220;The Essential Guide to Social Media&#8221; is : <br />
* of rich and concise content* combining a human, marketing and scientific approach* goes to the essential, in a subtle style.If all people who talks about any subject did so, we would learn fastly (and so, save time for personal life), and we&#8217;ll have a simple and better philosophic approach of life.The world don&#8217;t need manager&#8217;s, but human thinking people.Thank you &#8220;so Much&#8221; Brain.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Guest</title>
		<link>http://www.briansolis.com/2008/03/new-ebook-customer-service-art-of/comment-page-2/#comment-43018</link>
		<dc:creator>Guest</dc:creator>
		<pubDate>Thu, 16 Jun 2011 23:52:00 +0000</pubDate>
		<guid isPermaLink="false">http://70.32.83.183/2008/03/07/new-ebook-customer-service-the-art-of-listening-and-engagement-through-social-media/#comment-43018</guid>
		<description>No download then... </description>
		<content:encoded><![CDATA[<p>No download then&#8230;</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Libros gratis sobre comunicación, web 2.0 y redes sociales &#171; Estimado Tuiter</title>
		<link>http://www.briansolis.com/2008/03/new-ebook-customer-service-art-of/comment-page-2/#comment-42775</link>
		<dc:creator>Libros gratis sobre comunicación, web 2.0 y redes sociales &#171; Estimado Tuiter</dc:creator>
		<pubDate>Thu, 09 Jun 2011 17:42:03 +0000</pubDate>
		<guid isPermaLink="false">http://70.32.83.183/2008/03/07/new-ebook-customer-service-the-art-of-listening-and-engagement-through-social-media/#comment-42775</guid>
		<description>[...] Servicio al cliente: El arte de escuchar y el compromiso mediante medios de comunicación social (Customer Service, The Art of Listening and Engagement Through Social [...]</description>
		<content:encoded><![CDATA[<p>[...] Servicio al cliente: El arte de escuchar y el compromiso mediante medios de comunicación social (Customer Service, The Art of Listening and Engagement Through Social [...]</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: 10 libros gratis sobre Social Media para descargar &#124; salascreativas</title>
		<link>http://www.briansolis.com/2008/03/new-ebook-customer-service-art-of/comment-page-2/#comment-42506</link>
		<dc:creator>10 libros gratis sobre Social Media para descargar &#124; salascreativas</dc:creator>
		<pubDate>Wed, 25 May 2011 21:24:43 +0000</pubDate>
		<guid isPermaLink="false">http://70.32.83.183/2008/03/07/new-ebook-customer-service-the-art-of-listening-and-engagement-through-social-media/#comment-42506</guid>
		<description>[...] Lo puedes descargar desde acá. [...]</description>
		<content:encoded><![CDATA[<p>[...] Lo puedes descargar desde acá. [...]</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: 5 Ebooks descargables gratuitamente sobre Social Media : Apolorama Netzine //</title>
		<link>http://www.briansolis.com/2008/03/new-ebook-customer-service-art-of/comment-page-2/#comment-40872</link>
		<dc:creator>5 Ebooks descargables gratuitamente sobre Social Media : Apolorama Netzine //</dc:creator>
		<pubDate>Fri, 18 Mar 2011 06:38:43 +0000</pubDate>
		<guid isPermaLink="false">http://70.32.83.183/2008/03/07/new-ebook-customer-service-the-art-of-listening-and-engagement-through-social-media/#comment-40872</guid>
		<description>[...] Lo puedes descargar desde aquí. [...]</description>
		<content:encoded><![CDATA[<p>[...] Lo puedes descargar desde aquí. [...]</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: SEO Company</title>
		<link>http://www.briansolis.com/2008/03/new-ebook-customer-service-art-of/comment-page-2/#comment-40373</link>
		<dc:creator>SEO Company</dc:creator>
		<pubDate>Thu, 03 Mar 2011 11:51:00 +0000</pubDate>
		<guid isPermaLink="false">http://70.32.83.183/2008/03/07/new-ebook-customer-service-the-art-of-listening-and-engagement-through-social-media/#comment-40373</guid>
		<description>Just bought your book!

Thanks...</description>
		<content:encoded><![CDATA[<p>Just bought your book!</p>
<p>Thanks&#8230;</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Customer Service &#124; 4Freebook&#124;Download free book</title>
		<link>http://www.briansolis.com/2008/03/new-ebook-customer-service-art-of/comment-page-2/#comment-39763</link>
		<dc:creator>Customer Service &#124; 4Freebook&#124;Download free book</dc:creator>
		<pubDate>Wed, 09 Feb 2011 03:43:51 +0000</pubDate>
		<guid isPermaLink="false">http://70.32.83.183/2008/03/07/new-ebook-customer-service-the-art-of-listening-and-engagement-through-social-media/#comment-39763</guid>
		<description>[...] on the link below to start downloading this free ebook:- Customer Service: The Art of Listening and Engagement Through Social Media – (PDF &amp; DOC)   09 February 2011 11:39am -  People and Relationships   &#171; Dangerous [...]</description>
		<content:encoded><![CDATA[<p>[...] on the link below to start downloading this free ebook:- Customer Service: The Art of Listening and Engagement Through Social Media – (PDF &amp; DOC)   09 February 2011 11:39am &#8211;  People and Relationships   &laquo; Dangerous [...]</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: 5 Ebooks descargables gratuitamente sobre Social Media &#8211; Apolorama &#8230; &#124; Relaciones publicas, publicidad y marketing &#124; Carrera universidad</title>
		<link>http://www.briansolis.com/2008/03/new-ebook-customer-service-art-of/comment-page-2/#comment-39525</link>
		<dc:creator>5 Ebooks descargables gratuitamente sobre Social Media &#8211; Apolorama &#8230; &#124; Relaciones publicas, publicidad y marketing &#124; Carrera universidad</dc:creator>
		<pubDate>Mon, 31 Jan 2011 19:17:36 +0000</pubDate>
		<guid isPermaLink="false">http://70.32.83.183/2008/03/07/new-ebook-customer-service-the-art-of-listening-and-engagement-through-social-media/#comment-39525</guid>
		<description>[...] Lo puedes descargar desde aquí. [...]</description>
		<content:encoded><![CDATA[<p>[...] Lo puedes descargar desde aquí. [...]</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: mjlopezz &#187; Blog Archive &#187; 44 libros, guías y manuales gratuitos sobre marketing y medios sociales</title>
		<link>http://www.briansolis.com/2008/03/new-ebook-customer-service-art-of/comment-page-2/#comment-39518</link>
		<dc:creator>mjlopezz &#187; Blog Archive &#187; 44 libros, guías y manuales gratuitos sobre marketing y medios sociales</dc:creator>
		<pubDate>Mon, 31 Jan 2011 11:17:58 +0000</pubDate>
		<guid isPermaLink="false">http://70.32.83.183/2008/03/07/new-ebook-customer-service-the-art-of-listening-and-engagement-through-social-media/#comment-39518</guid>
		<description>[...] Service — The Art of Listening and Engagement Through Social Media (Brian Solis) más información [...]</description>
		<content:encoded><![CDATA[<p>[...] Service — The Art of Listening and Engagement Through Social Media (Brian Solis) más información [...]</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: 5 Ebooks descargables gratuitamente sobre Social Media - Apolorama Netzine</title>
		<link>http://www.briansolis.com/2008/03/new-ebook-customer-service-art-of/comment-page-2/#comment-34165</link>
		<dc:creator>5 Ebooks descargables gratuitamente sobre Social Media - Apolorama Netzine</dc:creator>
		<pubDate>Mon, 13 Sep 2010 15:23:14 +0000</pubDate>
		<guid isPermaLink="false">http://70.32.83.183/2008/03/07/new-ebook-customer-service-the-art-of-listening-and-engagement-through-social-media/#comment-34165</guid>
		<description>[...] Lo puedes descargar desde aquí. [...]</description>
		<content:encoded><![CDATA[<p>[...] Lo puedes descargar desde aquí. [...]</p>
]]></content:encoded>
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