Comments on: Making Mistakes in Social Media Marketing http://www.briansolis.com/2008/04/making-mistakes-in-social-media/ Defining the convergence of media and influence Tue, 22 May 2012 07:00:05 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Mitigating Risk » Social Media For Government http://www.briansolis.com/2008/04/making-mistakes-in-social-media/comment-page-1/#comment-42945 Mitigating Risk » Social Media For Government Tue, 14 Jun 2011 21:05:14 +0000 http://70.32.83.183/2008/04/06/making-mistakes-in-social-media-marketing/#comment-42945 [...] will make mistakes (be honest about them, say sorry, and people will respect you for being [...] [...] will make mistakes (be honest about them, say sorry, and people will respect you for being [...]

]]> By: dillon vass http://www.briansolis.com/2008/04/making-mistakes-in-social-media/comment-page-1/#comment-1897 dillon vass Sun, 15 Jun 2008 10:38:00 +0000 http://70.32.83.183/2008/04/06/making-mistakes-in-social-media-marketing/#comment-1897 hi...<br/>this site was most useful for how to solve the mistake of marketing the good products....and also user friendly...<br/>==============================================<br/>dillonvass<br/><br/>Your Social Media Marketing Platform <br/><a HREF="http://www.widecircles.com" REL="nofollow">http://www.widecircles.com</a> hi…
this site was most useful for how to solve the mistake of marketing the good products….and also user friendly…
==============================================
dillonvass

Your Social Media Marketing Platform
http://www.widecircles.com

]]> By: Marcel LeBrun http://www.briansolis.com/2008/04/making-mistakes-in-social-media/comment-page-1/#comment-1896 Marcel LeBrun Wed, 09 Apr 2008 14:52:00 +0000 http://70.32.83.183/2008/04/06/making-mistakes-in-social-media-marketing/#comment-1896 Brian,<br/><br/>You nailed it. We are definitely entering a new paradigm for cultivating relationships with customers and you describe it perfectly. <br/><br/>When anyone starts to approach relationships with customers this way, it becomes so obvious that this is the right approach if you truly respect them. Top down communication may get messages out there, but it certainly doesn’t build trust & relationships with people - as you said, “...we can no longer push our thoughts at people in order to earn resonance; we have to listen, talk, listen, assess, and contribute value.” <br/><br/>Thank you also for mentioning Radian6. I appreciate that. We are also enthusiastic advocates for this approach to marketing and customer relationships.<br/><br/>Marcel Brian,

You nailed it. We are definitely entering a new paradigm for cultivating relationships with customers and you describe it perfectly.

When anyone starts to approach relationships with customers this way, it becomes so obvious that this is the right approach if you truly respect them. Top down communication may get messages out there, but it certainly doesn’t build trust & relationships with people – as you said, “…we can no longer push our thoughts at people in order to earn resonance; we have to listen, talk, listen, assess, and contribute value.”

Thank you also for mentioning Radian6. I appreciate that. We are also enthusiastic advocates for this approach to marketing and customer relationships.

Marcel

]]> By: Geoff_Livingston http://www.briansolis.com/2008/04/making-mistakes-in-social-media/comment-page-1/#comment-1895 Geoff_Livingston Mon, 07 Apr 2008 02:43:00 +0000 http://70.32.83.183/2008/04/06/making-mistakes-in-social-media-marketing/#comment-1895 I'd agree with that, but at the same time, I think some mistakes are inevitable. It's still very new, and we are all learning. There will come a time when we all have our visible scars. I’d agree with that, but at the same time, I think some mistakes are inevitable. It’s still very new, and we are all learning. There will come a time when we all have our visible scars.

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