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	<title>Comments on: Real-Time Conversations Gain in Influence, Hasten Social CRM</title>
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	<link>http://www.briansolis.com/2009/07/real-time-conversations-gain-in-influence-hasten-social-crm/</link>
	<description>Defining the convergence of media and influence</description>
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		<title>By: Using the realtime social media web to create a better organization - THE UBER-BLOG — THE UBER-BLOG</title>
		<link>http://www.briansolis.com/2009/07/real-time-conversations-gain-in-influence-hasten-social-crm/comment-page-3/#comment-49290</link>
		<dc:creator>Using the realtime social media web to create a better organization - THE UBER-BLOG — THE UBER-BLOG</dc:creator>
		<pubDate>Wed, 28 Mar 2012 12:06:29 +0000</pubDate>
		<guid isPermaLink="false">http://www.briansolis.com/?p=7341#comment-49290</guid>
		<description>[...] communities through action. We’re moving away from an era of monitoring to an age of engagement. Real-Time Conversations Gain in Influence, Hasten Social CRM &#124; PR2.0      [...]</description>
		<content:encoded><![CDATA[<p>[...] communities through action. We’re moving away from an era of monitoring to an age of engagement. Real-Time Conversations Gain in Influence, Hasten Social CRM | PR2.0      [...]</p>
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	<item>
		<title>By: Removing the Blindfold that Prevents True Engagement and Measurement in Social Media &#124; MarketingTypo.com</title>
		<link>http://www.briansolis.com/2009/07/real-time-conversations-gain-in-influence-hasten-social-crm/comment-page-3/#comment-14705</link>
		<dc:creator>Removing the Blindfold that Prevents True Engagement and Measurement in Social Media &#124; MarketingTypo.com</dc:creator>
		<pubDate>Tue, 26 Jan 2010 20:57:34 +0000</pubDate>
		<guid isPermaLink="false">http://www.briansolis.com/?p=7341#comment-14705</guid>
		<description>[...] to be free. Twitter will offer commercial services, service vendors will offer more sophisticated sCRM (SRM) solutions that will adapt to the new internal infrastructures that will have to be built in [...]</description>
		<content:encoded><![CDATA[<p>[...] to be free. Twitter will offer commercial services, service vendors will offer more sophisticated sCRM (SRM) solutions that will adapt to the new internal infrastructures that will have to be built in [...]</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Removing the Blindfold that Prevents True Engagement and Measurement &#124; Brian Solis</title>
		<link>http://www.briansolis.com/2009/07/real-time-conversations-gain-in-influence-hasten-social-crm/comment-page-3/#comment-14166</link>
		<dc:creator>Removing the Blindfold that Prevents True Engagement and Measurement &#124; Brian Solis</dc:creator>
		<pubDate>Wed, 20 Jan 2010 16:28:37 +0000</pubDate>
		<guid isPermaLink="false">http://www.briansolis.com/?p=7341#comment-14166</guid>
		<description>[...] to be free. Twitter will offer commercial services, service vendors will offer more sophisticated sCRM (SRM) solutions that will adapt to the new internal infrastructures that will have to be built in [...]</description>
		<content:encoded><![CDATA[<p>[...] to be free. Twitter will offer commercial services, service vendors will offer more sophisticated sCRM (SRM) solutions that will adapt to the new internal infrastructures that will have to be built in [...]</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Scalable Learning and Learnscapes in Social Business Design &#171; Skilful Minds</title>
		<link>http://www.briansolis.com/2009/07/real-time-conversations-gain-in-influence-hasten-social-crm/comment-page-3/#comment-5878</link>
		<dc:creator>Scalable Learning and Learnscapes in Social Business Design &#171; Skilful Minds</dc:creator>
		<pubDate>Mon, 10 Aug 2009 20:16:50 +0000</pubDate>
		<guid isPermaLink="false">http://www.briansolis.com/?p=7341#comment-5878</guid>
		<description>[...] explicitly in the design of business, or social business design. It is this intersection that Ross Mayfield’s recent observation highlights when he discusses companies monitoring social media conversations about their [...]</description>
		<content:encoded><![CDATA[<p>[...] explicitly in the design of business, or social business design. It is this intersection that Ross Mayfield’s recent observation highlights when he discusses companies monitoring social media conversations about their [...]</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Social Business Design: Insights from HP&#8217;s WaterCooler &#171; Skilful Minds</title>
		<link>http://www.briansolis.com/2009/07/real-time-conversations-gain-in-influence-hasten-social-crm/comment-page-3/#comment-5318</link>
		<dc:creator>Social Business Design: Insights from HP&#8217;s WaterCooler &#171; Skilful Minds</dc:creator>
		<pubDate>Wed, 29 Jul 2009 21:34:42 +0000</pubDate>
		<guid isPermaLink="false">http://www.briansolis.com/?p=7341#comment-5318</guid>
		<description>[...] into how the archetypes relate to designing for social business relationships. It speaks to Ross Mayfield&#8217;s recent observation about companies monitoring social media conversations about their brand. Ross noted that, “Before [...]</description>
		<content:encoded><![CDATA[<p>[...] into how the archetypes relate to designing for social business relationships. It speaks to Ross Mayfield&#8217;s recent observation about companies monitoring social media conversations about their brand. Ross noted that, “Before [...]</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Kevin Steltz (KSteltz) « Real-Time Conversations Gain in Influence, Hasten Social CRM &#124; PR2.0 « Chat Catcher</title>
		<link>http://www.briansolis.com/2009/07/real-time-conversations-gain-in-influence-hasten-social-crm/comment-page-3/#comment-4605</link>
		<dc:creator>Kevin Steltz (KSteltz) « Real-Time Conversations Gain in Influence, Hasten Social CRM &#124; PR2.0 « Chat Catcher</dc:creator>
		<pubDate>Mon, 20 Jul 2009 00:35:05 +0000</pubDate>
		<guid isPermaLink="false">http://www.briansolis.com/?p=7341#comment-4605</guid>
		<description>[...] 2009-07-19T17:32:06&#160;         Real-time conversations gain influence. [link to post] [...]</description>
		<content:encoded><![CDATA[<p>[...] 2009-07-19T17:32:06&nbsp;         Real-time conversations gain influence. [link to post] [...]</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Carol Phillips (carol_phillips) « Real-Time Conversations Gain in Influence, Hasten Social CRM &#124; PR2.0 « Chat Catcher</title>
		<link>http://www.briansolis.com/2009/07/real-time-conversations-gain-in-influence-hasten-social-crm/comment-page-3/#comment-4604</link>
		<dc:creator>Carol Phillips (carol_phillips) « Real-Time Conversations Gain in Influence, Hasten Social CRM &#124; PR2.0 « Chat Catcher</dc:creator>
		<pubDate>Mon, 20 Jul 2009 00:34:04 +0000</pubDate>
		<guid isPermaLink="false">http://www.briansolis.com/?p=7341#comment-4604</guid>
		<description>[...] 2009-07-19T17:32:06&#160;         Excellent analysis of difference between monitoring SM and engaging in real time conversation. via @briansolis [link to post] [...]</description>
		<content:encoded><![CDATA[<p>[...] 2009-07-19T17:32:06&nbsp;         Excellent analysis of difference between monitoring SM and engaging in real time conversation. via @briansolis [link to post] [...]</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Jacek Slominski (slominski) « Real-Time Conversations Gain in Influence, Hasten Social CRM &#124; PR2.0 « Chat Catcher</title>
		<link>http://www.briansolis.com/2009/07/real-time-conversations-gain-in-influence-hasten-social-crm/comment-page-3/#comment-4603</link>
		<dc:creator>Jacek Slominski (slominski) « Real-Time Conversations Gain in Influence, Hasten Social CRM &#124; PR2.0 « Chat Catcher</dc:creator>
		<pubDate>Mon, 20 Jul 2009 00:33:04 +0000</pubDate>
		<guid isPermaLink="false">http://www.briansolis.com/?p=7341#comment-4603</guid>
		<description>[...] that relegate Twitter interaction to a summer intern will indubitably get what they pay for&quot; [link to post] RT [...]</description>
		<content:encoded><![CDATA[<p>[...] that relegate Twitter interaction to a summer intern will indubitably get what they pay for&quot; [link to post] RT [...]</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Hugo Guzman (hugoguzman) « Real-Time Conversations Gain in Influence, Hasten Social CRM &#124; PR2.0 « Chat Catcher</title>
		<link>http://www.briansolis.com/2009/07/real-time-conversations-gain-in-influence-hasten-social-crm/comment-page-3/#comment-4602</link>
		<dc:creator>Hugo Guzman (hugoguzman) « Real-Time Conversations Gain in Influence, Hasten Social CRM &#124; PR2.0 « Chat Catcher</dc:creator>
		<pubDate>Sun, 19 Jul 2009 23:51:04 +0000</pubDate>
		<guid isPermaLink="false">http://www.briansolis.com/?p=7341#comment-4602</guid>
		<description>[...] 2009-07-19T16:50:42&#160;         &quot;Companies that relegate Twitter interaction to a summer intern will indubitably get what they pay for&quot; [link to post] [...]</description>
		<content:encoded><![CDATA[<p>[...] 2009-07-19T16:50:42&nbsp;         &quot;Companies that relegate Twitter interaction to a summer intern will indubitably get what they pay for&quot; [link to post] [...]</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Quando il CRM incontra i media sociali &#8211; Club dei media sociali</title>
		<link>http://www.briansolis.com/2009/07/real-time-conversations-gain-in-influence-hasten-social-crm/comment-page-3/#comment-4406</link>
		<dc:creator>Quando il CRM incontra i media sociali &#8211; Club dei media sociali</dc:creator>
		<pubDate>Fri, 17 Jul 2009 15:59:43 +0000</pubDate>
		<guid isPermaLink="false">http://www.briansolis.com/?p=7341#comment-4406</guid>
		<description>[...] Brian Solis ogni conversazione online riguardo un brand interessa di volta in volta dipartimenti specifici [...]</description>
		<content:encoded><![CDATA[<p>[...] Brian Solis ogni conversazione online riguardo un brand interessa di volta in volta dipartimenti specifici [...]</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: John DeRousse</title>
		<link>http://www.briansolis.com/2009/07/real-time-conversations-gain-in-influence-hasten-social-crm/comment-page-2/#comment-11624</link>
		<dc:creator>John DeRousse</dc:creator>
		<pubDate>Fri, 17 Jul 2009 05:31:17 +0000</pubDate>
		<guid isPermaLink="false">http://www.briansolis.com/?p=7341#comment-11624</guid>
		<description>Brian,  Do you have an e-mail address that I can contact you at?  I have some questions about using some material from your site in a presentation I&#039;m giving and want to talk about permissions.&lt;br&gt;I&#039;m at &lt;a href=&quot;mailto:jderousse@ci.everett.wa.us&quot; rel=&quot;nofollow&quot;&gt;jderousse@ci.everett.wa.us&lt;/a&gt;&lt;br&gt;&lt;br&gt;Thanks,&lt;br&gt;&lt;br&gt;-John DeRousse</description>
		<content:encoded><![CDATA[<p>Brian,  Do you have an e-mail address that I can contact you at?  I have some questions about using some material from your site in a presentation I&#39;m giving and want to talk about permissions.<br />I&#39;m at <a href="mailto:jderousse@ci.everett.wa.us" rel="nofollow">jderousse@ci.everett.wa.us</a></p>
<p>Thanks,</p>
<p>-John DeRousse</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: John DeRousse</title>
		<link>http://www.briansolis.com/2009/07/real-time-conversations-gain-in-influence-hasten-social-crm/comment-page-2/#comment-4342</link>
		<dc:creator>John DeRousse</dc:creator>
		<pubDate>Thu, 16 Jul 2009 22:31:17 +0000</pubDate>
		<guid isPermaLink="false">http://www.briansolis.com/?p=7341#comment-4342</guid>
		<description>Brian,  Do you have an e-mail address that I can contact you at?  I have some questions about using some material from your site in a presentation I&#039;m giving and want to talk about permissions.&lt;br&gt;I&#039;m at &lt;a href=&quot;mailto:jderousse@ci.everett.wa.us&quot; rel=&quot;nofollow&quot;&gt;jderousse@ci.everett.wa.us&lt;/a&gt;&lt;br&gt;&lt;br&gt;Thanks,&lt;br&gt;&lt;br&gt;-John DeRousse</description>
		<content:encoded><![CDATA[<p>Brian,  Do you have an e-mail address that I can contact you at?  I have some questions about using some material from your site in a presentation I&#39;m giving and want to talk about permissions.<br />I&#39;m at <a href="mailto:jderousse@ci.everett.wa.us" rel="nofollow">jderousse@ci.everett.wa.us</a></p>
<p>Thanks,</p>
<p>-John DeRousse</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Philip Nowak (PhilipNowak) « Real-Time Conversations Gain in Influence, Hasten Social CRM &#124; PR2.0 « Chat Catcher</title>
		<link>http://www.briansolis.com/2009/07/real-time-conversations-gain-in-influence-hasten-social-crm/comment-page-2/#comment-4335</link>
		<dc:creator>Philip Nowak (PhilipNowak) « Real-Time Conversations Gain in Influence, Hasten Social CRM &#124; PR2.0 « Chat Catcher</dc:creator>
		<pubDate>Thu, 16 Jul 2009 02:27:13 +0000</pubDate>
		<guid isPermaLink="false">http://www.briansolis.com/?p=7341#comment-4335</guid>
		<description>[...] 2009-07-15T19:26:09&#160;         RT @briansolis Real-Time Conversations Gain in Influence, Hasten Social CRM [link to post] [...]</description>
		<content:encoded><![CDATA[<p>[...] 2009-07-15T19:26:09&nbsp;         RT @briansolis Real-Time Conversations Gain in Influence, Hasten Social CRM [link to post] [...]</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Kare Anderson (KareAnderson) « Real-Time Conversations Gain in Influence, Hasten Social CRM &#124; PR2.0 « Chat Catcher</title>
		<link>http://www.briansolis.com/2009/07/real-time-conversations-gain-in-influence-hasten-social-crm/comment-page-2/#comment-4322</link>
		<dc:creator>Kare Anderson (KareAnderson) « Real-Time Conversations Gain in Influence, Hasten Social CRM &#124; PR2.0 « Chat Catcher</dc:creator>
		<pubDate>Wed, 15 Jul 2009 13:33:13 +0000</pubDate>
		<guid isPermaLink="false">http://www.briansolis.com/?p=7341#comment-4322</guid>
		<description>[...] 2009-07-15T06:32:26&#160;         FromMonitor2Engage @briansolis [link to post] [...]</description>
		<content:encoded><![CDATA[<p>[...] 2009-07-15T06:32:26&nbsp;         FromMonitor2Engage @briansolis [link to post] [...]</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Jeremy Long (Archangel_PR) « Real-Time Conversations Gain in Influence, Hasten Social CRM &#124; PR2.0 « Chat Catcher</title>
		<link>http://www.briansolis.com/2009/07/real-time-conversations-gain-in-influence-hasten-social-crm/comment-page-2/#comment-4320</link>
		<dc:creator>Jeremy Long (Archangel_PR) « Real-Time Conversations Gain in Influence, Hasten Social CRM &#124; PR2.0 « Chat Catcher</dc:creator>
		<pubDate>Wed, 15 Jul 2009 12:56:11 +0000</pubDate>
		<guid isPermaLink="false">http://www.briansolis.com/?p=7341#comment-4320</guid>
		<description>[...]         Latest Brian Solis post... [link to post] good [...]</description>
		<content:encoded><![CDATA[<p>[...]         Latest Brian Solis post&#8230; [link to post] good [...]</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: briansolis</title>
		<link>http://www.briansolis.com/2009/07/real-time-conversations-gain-in-influence-hasten-social-crm/comment-page-2/#comment-4293</link>
		<dc:creator>briansolis</dc:creator>
		<pubDate>Tue, 14 Jul 2009 18:46:14 +0000</pubDate>
		<guid isPermaLink="false">http://www.briansolis.com/?p=7341#comment-4293</guid>
		<description>Well said Joe!</description>
		<content:encoded><![CDATA[<p>Well said Joe!</p>
]]></content:encoded>
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	<item>
		<title>By: zeki (zekiegeli) « Real-Time Conversations Gain in Influence, Hasten Social CRM &#124; PR2.0 « Chat Catcher</title>
		<link>http://www.briansolis.com/2009/07/real-time-conversations-gain-in-influence-hasten-social-crm/comment-page-2/#comment-4269</link>
		<dc:creator>zeki (zekiegeli) « Real-Time Conversations Gain in Influence, Hasten Social CRM &#124; PR2.0 « Chat Catcher</dc:creator>
		<pubDate>Tue, 14 Jul 2009 15:31:07 +0000</pubDate>
		<guid isPermaLink="false">http://www.briansolis.com/?p=7341#comment-4269</guid>
		<description>[...] 2009-07-14T08:30:08&#160;         Real-Time Conversations Gain in Influence; [link to post] [...]</description>
		<content:encoded><![CDATA[<p>[...] 2009-07-14T08:30:08&nbsp;         Real-Time Conversations Gain in Influence; [link to post] [...]</p>
]]></content:encoded>
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	<item>
		<title>By: Sarah Vogel (sevinfo) « Real-Time Conversations Gain in Influence, Hasten Social CRM &#124; PR2.0 « Chat Catcher</title>
		<link>http://www.briansolis.com/2009/07/real-time-conversations-gain-in-influence-hasten-social-crm/comment-page-2/#comment-4267</link>
		<dc:creator>Sarah Vogel (sevinfo) « Real-Time Conversations Gain in Influence, Hasten Social CRM &#124; PR2.0 « Chat Catcher</dc:creator>
		<pubDate>Tue, 14 Jul 2009 15:11:09 +0000</pubDate>
		<guid isPermaLink="false">http://www.briansolis.com/?p=7341#comment-4267</guid>
		<description>[...] via @briansolis: Real-Time Conversations Gain in Influence: Shift from Monitoring to Engagement [link to post] [...]</description>
		<content:encoded><![CDATA[<p>[...] via @briansolis: Real-Time Conversations Gain in Influence: Shift from Monitoring to Engagement [link to post] [...]</p>
]]></content:encoded>
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	<item>
		<title>By: Diego Mehrens (AutoPilotTweet) « Real-Time Conversations Gain in Influence, Hasten Social CRM &#124; PR2.0 « Chat Catcher</title>
		<link>http://www.briansolis.com/2009/07/real-time-conversations-gain-in-influence-hasten-social-crm/comment-page-2/#comment-4258</link>
		<dc:creator>Diego Mehrens (AutoPilotTweet) « Real-Time Conversations Gain in Influence, Hasten Social CRM &#124; PR2.0 « Chat Catcher</dc:creator>
		<pubDate>Tue, 14 Jul 2009 10:19:07 +0000</pubDate>
		<guid isPermaLink="false">http://www.briansolis.com/?p=7341#comment-4258</guid>
		<description>[...] 2009-07-14T03:18:43&#160;         Real-Time Conversations Gain in Influence, Hasten Social CRM &#124; PR2.0 [link to post] [...]</description>
		<content:encoded><![CDATA[<p>[...] 2009-07-14T03:18:43&nbsp;         Real-Time Conversations Gain in Influence, Hasten Social CRM | PR2.0 [link to post] [...]</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Graham Roberts (ifindhouses) « Real-Time Conversations Gain in Influence, Hasten Social CRM &#124; PR2.0 « Chat Catcher</title>
		<link>http://www.briansolis.com/2009/07/real-time-conversations-gain-in-influence-hasten-social-crm/comment-page-2/#comment-4257</link>
		<dc:creator>Graham Roberts (ifindhouses) « Real-Time Conversations Gain in Influence, Hasten Social CRM &#124; PR2.0 « Chat Catcher</dc:creator>
		<pubDate>Tue, 14 Jul 2009 10:09:06 +0000</pubDate>
		<guid isPermaLink="false">http://www.briansolis.com/?p=7341#comment-4257</guid>
		<description>[...]         Real-Time Conversations Gain in Influence, Hasten Social CRM [link to post] Interesting twitter feedback from [...]</description>
		<content:encoded><![CDATA[<p>[...]         Real-Time Conversations Gain in Influence, Hasten Social CRM [link to post] Interesting twitter feedback from [...]</p>
]]></content:encoded>
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