Connecting the Dots: Socializing Touchpoints

We are now down to the second-to-last video where Chris Beck, founder of 26dottwo (@26dottwo) and I examine the state and future of social media.

In this segment, we outline the importance of connecting offline and online experiences. Brands must now introduce a connected series of touchpoints between traditional and new media programs to define paths and bring desired outcomes to life. However, to connect the brand strategy to the individual requires a personal approach that starts with the “First Mile” and connects in the “Last Mile.”

Social networking is deeply personal as individuals define and personalize their experiences. What they see, share, say and with whom they connect is different for everyone. As such, in order for new media to enliven connections and spark actions, they must speak to and resonate with people emotionally and contextually.

To connect with individuals, we must add behaviorgraphics to our the mix of strategies that examine demographics and psychographics.

Please also read, “Hybrid Theory Manifesto” – a three part series.

This series was filmed at the new video studio at KickLabs SF where I spend time as an entrepreneur in residence.

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ABOUT ME

Brian Solis is a digital analyst, anthropologist, and also a futurist. In his work at Altimeter Group, Solis studies the effects of disruptive technology on business and society. More so, he humanizes technology’s causal effect to help people see people differently and understand what to do about it. He is an award-winning author and avid keynote speaker who is globally recognized as one of the most prominent thought leaders in digital transformation and innovation.

Brian has authored several best-selling books including What’s the Future of Business (WTF), Engage! and The End of Business as Usual. His blog, BrianSolis.com, is ranked as a leading resource for insights into the future of business, new technology and marketing.

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