Report: The Rise of Digital Influence and How to Measure It

About three weeks ago, I celebrated my first anniversary as Principal Analyst of Altimeter Group. And, it is with great pride that I mark the occasion with the release of my first official Altimeter report, “The Rise of Digital Influence.” Not a traditional market report, it was written as both a primer and a how-to guide for businesses to spark desirable effects and outcomes through social media influence.

We live in a time when social networks such as Facebook, Twitter, Google+, et al., not only connect us, they become part of our digital lifestyle. But it’s not just about how these networks help us connect and communicate with others. Whether we know it or not, our social activity now contributes to our stature within each network. New services such as Klout, PeerIndex among many others not only measure who you know, what you say, and what you do, they attempt to score or rank your ability to influence those to whom you’re connected. As a result, social network users are now starting to rethink how they connect and communicate to improve their stature within each network. And at the same time, brands are taking notice as these services also help organizations identify individuals who are both connected and relevant to help expand reach into new media and markets.

The potential for social influence is enormous on both sides of the equation. Services that rank and identify “influence” open the door to new opportunities for businesses to cultivate mutually beneficial relationships with digital tastemakers and authorities. Brands extend their reach into new networks and consumers earn recognition and reward for their online status. These new paradigms also present a number of unforeseen challenges as businesses and digital consumers alike come to grips with what influence is and isn’t.

Figure 1. Framework: Pillars of Influence

The Rise of Digital Influence takes a deep dive into digital influence. It explores the emerging landscape for digital influence to provide businesses with a lens into how it’s earned and spent in social networks. Additionally, the report lays out an Influence Framework and an Influence Action Plan to identify connected consumers and to define and measure digital influence initiatives using an included step-by-step process. Through examples and a review of the digital influence tools available, businesses will posses a stronger grasp of how to develop effective engagement  strategies and supporting processes.

Stephanie Agresta, EVP, Managing Director of Social Media, Weber Shandwick leads one of the newly created roles emerging to help businesses better understand the world of digital influence, “Influence is much more than a score. This is about reaching people not just because they’re connected, but because they serve a role within their online community. It’s up to brand managers, marketers and communications professionals to use influence tools to learn more about the social landscapes and the people who affect their markets. As the findings here point out, brands cannot think episodically about influence or influencers. This is not a campaign based discipline. While tools are helpful, the practice of IRM (Influencer Relationship Management) is about on-going engagement and community building. Today, that can happen at scale.”

The Rise of Digital Influence includes qualitative reviews of 14 influence vendors and also insights from domain experts including…

- David Armano, Executive Vice President, Global Innovation & Integration, Edelman Digital,
- Dr. Bernardo A. Huberman, Director, Social Computing Lab, Hewlett-Packard Laboratories
- Molly O’Donnell, Director of Influencer Marketing for Windows Phone, Microsoft
- danah boyd, Senior Researcher, Microsoft Research; Research Assistant Professor, NYU

Not only does it help you explore the emerging landscape for digital influence, it finally explains how it’s earned and spent in social networks. More importantly, the report introduces an Influence Framework and an Influence Action Plan to identify connected consumers and to define and measure strategic digital influence initiatives using an included step-by-step process.

Download the report…

Connect with me: Twitter | LinkedIn | Facebook | Google+ |

Photo Credit: Shutterstock

Share

ABOUT ME

Brian Solis is a digital analyst, anthropologist, and also a futurist. In his work at Altimeter Group, Solis studies the effects of disruptive technology on business and society. He is an avid keynote speaker and award-winning author who is globally recognized as one of the most prominent thought leaders in digital transformation.

His most recent book, What's the Future of Business: Changing the Way Businesses Create Experiences (WTF), explores the landscape of connected consumerism and how business and customer relationships unfold in four distinct moments of truth. His previous book, The End of Business as Usual, explores the emergence of Generation-C, a new generation of customers and employees and how businesses must adapt to reach them. In 2009, Solis released Engage, which is regarded as the industry reference guide for businesses to market, sell and service in the social web.

Contact Brian

RECENT TWEETS

FLICKR FEED

  • LAX Noir
  • The State of Digital Transformation
  • The State of Digital Transformation
  • The State of Digital Transformation

ARCHIVE