Brian Solis has contributed his latest article to Influencia, one of France’s leading magazines on innovation. In this article, he explores the end of business as usual and how to harness the power of connected consumerism. It starts with change, but it takes a change agent.
Le peuple est le premier acteur du changement !
Les médias sociaux ont posé les fondations d’une révolution, celle de la façon dont les gens apprennent, communiquent et se connectent entre eux. Aucune marche arrière n’est possible ! Mais ils ne sont qu’un des agents du changement. Attention, ceci est un manifeste ! Par Brian Solis
Read the full article here.
Brian Solis is a digital analyst, anthropologist, and also a futurist. In his work at Altimeter Group, Solis studies the effects of disruptive technology on business and society. He is an avid keynote speaker and award-winning author who is globally recognized as one of the most prominent thought leaders in digital transformation.
His most recent book, What's the Future of Business: Changing the Way Businesses Create Experiences (WTF), explores the landscape of connected consumerism and how business and customer relationships unfold in four distinct moments of truth. His previous book, The End of Business as Usual, explores the emergence of Generation-C, a new generation of customers and employees and how businesses must adapt to reach them. In 2009, Solis released Engage, which is regarded as the industry reference guide for businesses to market, sell and service in the social web.