Studying the impact of innovation on business and society

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Click Your Way Through the Twitterverse

Guest post by Laura Fitton (@pistachio), founder, OneForty.com Back in 2009 when @oneforty was a mere gleam in my eye and Twitter for Business was barely understood, our friend and advisor Brian Solis teamed up with @Jess3 to map the newly-exploding Twitterverse. Their 2011 Twitterverse organizes the chaos by function. IF you have time to search through the complex graphic, look up the items, try to discern which tools are right for your business… getting tired yet? That just got a lot easier….

The Next Chapter

If you’re wondering why you are seeing a few more guest posts or shorter posts than usual, there’s a reason. The next chapters in this incredible adventure are soon to unfold. Within the next few weeks, I’ll share some special news about Engage…on 3/7/11. But, before then, I would like to let you in on a little secret. I’ve already started writing my next book. While, I’m not yet ready to share the title or summary, I will say this,…

When Will the Social Media Gatekeepers Arrive?

Guest post written by Ian Greenleigh, Social Media Manager at Bazaarvoice. Follow him on Twitter: @Be3D – This is not a commercial post, but solely the views of Mr. Greenleigh Imagine it is 1881, three years since the printing of the first phone book and the founding of the first telephone exchange company. You’re one of the fortunate few with access to a telephone. Some have been grumbling that the device is a mere novelty, a passing fad. Others predict…

The Interest Graph on Twitter is Alive: Studying Starbucks Top Followers

Social media is maturing as are the people embracing its most engaging tools and networks. Perhaps most notably, is the maturation of relationships and how we are expanding our horizons when it comes to connecting to one another. What started as the social graph, the network of people we knew and connected to in social networks, is now spawning new branches that resemble how we interact in real life. This is the era of the interest graph – the expansion…

The Information Democracy and Attention Economics

Minimalistic forms of self-expression masquerade as a new information economy. Instead, it’s a new information democracy that represents the greatest era for self-expression in history. What we say, however, defines the value of the social economy and our place in it. If we are defined by our actions and words, essentially the currencies we exchange, the question is, are we investing in our social capital or social arbitrage? Connect with Brian Solis on Twitter, LinkedIn, Facebook ___ If you’re looking…

Malcolm Gladwell, Your Slip is Showing

Solidarity Time is always limited, but in these historic times, I wished to add perspective in the hopes of moving this important conversation in a productive direction. Malcolm Gladwell continues his march toward dissension with his latest installment in the New Yorker about social media vs. social activism. Honestly, Gladwell is more than welcome to share his thoughts as it is a democratized information economy after all.  I do find it alarming however, that he is wielding his influence through…

An Audience with an Audience of Audiences

An Audience with an Audience of Audiences

From my book…The End of Business as Usual Several years ago, Mollie Sterling shared a picture of a classroom at her alma mater, The Missouri School of Journalism. The picture eventually went viral and in 2008, Apple used it in a press conference announcing a next generation Macbook event. In her post entitled “Look at them Apples,” Sterling featured the now famous picture with a statement that documented the rapid evolution in human computing and networking, “It does my heart…

Checking-in to the State of Foursquare

Last year at SXSW, Foursquare founder Dennis Crowley joined Frank Eliason (previously @comcastcares), Altimeter Group’s Jeremiah Owyang and me on stage to discuss the shifting landscape of social engagement. While I focused on the sociology of engagement and the impact it is having on culture and society, I also sought to balance the conversation by demonstrating the impact of digital actions and interaction between people and businesses. Whether intentional or not, Crowley and team unlocked the elusive gates that separated…

Rethinking the Future of Business Part 2: Building the Framework

In part one of Rethinking the Future of Business, we examined the state of social media in business. Once again, we take a look at a recent report published by Altimeter Group’s Jeremiah Owyang,”Career Path of the Corporate Social Media Strategist.” As part of a study on social media strategists and the divergent career paths that lie ahead, Owyang reviewed the social framework for socially renowned enterprise businesses as well as corresponding strategies and resources for 2011. The results says…

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