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Chief Marketer: SXSW MAY BE OVER, BUT THE TAKEAWAYS ARE STILL RED HOT

Chief Marketer: SXSW MAY BE OVER, BUT THE TAKEAWAYS ARE STILL RED HOT

Via Yvonne Tocquigny, SXSW MAY BE OVER, BUT THE TAKEAWAYS ARE STILL RED HOT, Excerpt Brian Solis, the author of “X: The Experience When Business Meets Design,” resonated with marketers on the topic of experience architecture and his belief that experiences are fundamental to branding. It may sound a little old hat on the surface, (i.e. Jim Gilmore covered this a decade ago in his great book, The Experience Economy), but it takes on new meaning in today’s context. He quoted…

DigiDay: YouNow is the latest platform publishers are using to reach young audiences

DigiDay: YouNow is the latest platform publishers are using to reach young audiences

by Lucia Moses, DigiDay Excerpt   “Brian Solis, principal analyst at Altimeter Group, said while YouNow offers a way for publishers to humanize themselves and take advantage of the community there, that distinctiveness means they need to be all the more careful about studying it before jumping on board, though. To make sure they’re adding entertainment value, brands should start by looking at what kinds of content is popular on the site right now, said MaryLeigh Bliss, chief content officer at Ypulse.” To…

CMO.com: Marketing In The ‘Micro’ And ‘Near-Me’ Moments

CMO.com: Marketing In The ‘Micro’ And ‘Near-Me’ Moments

For big companies that operate hundreds and thousands of locations–I’m talking about the Targets and Walgreens of the world–location marketing is the foundation of all marketing. And location marketing means a lot more than optimizing content for location pages to be found in search results. This reality was underscored in a recent New York Times article, “Marketing in the Moments, to Reach Customers Online.” Written by Robert D. Hof, the story discusses a fundamental shift occurring in marketing. Instead of…

Brandwatch: Brian Solis on the Human Side of Social Analytics

Brandwatch: Brian Solis on the Human Side of Social Analytics

Excerpt Social listening, or social intelligence, can often feel like it’s all about numbers. In fact, for most people working with digital more broadly, the proliferation of available data and tools with which to analyze it has largely been a movement towards quantitative-driven work. The rise of the data scientist and infinitely optimized campaigns have been fantastic for brands and agencies everywhere, but have we sacrificed the human element of social media? At Now You Know this May, the world’s largest assembly…

Speaker Testimonial: Vision Critical Customer Intelligence Summit

Speaker Testimonial: Vision Critical Customer Intelligence Summit

Keynote: Vision Critical Customer Intelligence Summit, Chicago, Navy Pier “Brian gave a compelling talk at our customer intelligence summit. I was inspired by his passion for how customer-centric companies can build customer journeys with meaningful and shareable experiences in every micro moment.” – Nick Stein, SVP Marketing, Vision Critical To book Brian, please visit his speaker page or contact him directly at thebriansoils at gmail.  

Rocket Fuel’s ADVERTISING 2020: Brian Solis

Rocket Fuel’s ADVERTISING 2020: Brian Solis

via Rocket Fuel Rocket Fuel presented a SXSW panel of AdTech visionaries to talk Advertising 2020, a look at current trends in the advertising industry and where it’s headed in the second half of the decade. MODERATOR Richard Frankel is president and co-founder of Rocket Fuel. Richard’s passion for creating successful customer-focused businesses has been honed by more than 15 years of Internet advertising experience. It’s been enhanced by his notable contributions that helped build several high-profile Internet pioneers into…

Content Standard: How to Deliver Harmonic Experiences in the Third Wave of Enterprise Disruption

Content Standard: How to Deliver Harmonic Experiences in the Third Wave of Enterprise Disruption

Via Ted Karczewski, Content Standard, Excerpt What Is Experience, Really? According to speaker, author, analyst, anthropologist, etc., Brian Solis, “An experience is something that you feel and sense, but it only counts when it’s whole, when it’s one thing.” And as a business in the digital age, you’re not just competing with those in your industry when it comes to experience—you’re competing with everyone. Solis cites Uber as an example, recalling how many times he’s heard an entrepreneur or media outlet…

Adobe Summit: ‘If An Experience Isn’t Shared, It Didn’t Happen,’ Says Solis

Adobe Summit: ‘If An Experience Isn’t Shared, It Didn’t Happen,’ Says Solis

by Steven Cook, CMO.com Brian Solis is one of the leading authorities on why delivering a relevant customer experience is the next brand differentiator. So who better to talk at Adobe Summit about the future of brand is experience than Altimeter Group’s principal analyst? Here are some of Solis’s key points from Tuesday’s session. Definition of a great CX: “We live in a tremendous time and a new era of business in which your brand is defined by those who experience it. I’ve been studying what…

Direct Marketing: Why Be an “Experience” Business? Because Customers Expect It

Direct Marketing: Why Be an “Experience” Business? Because Customers Expect It

by Ginger Conlon, Editor in Chief, DMNews (excerpt) Time for change During his presentation at the Summit, Brian Solis (left), a principal analyst at Altimeter Group, also asserted that “the future of brand is experience.” Like Rencher, Solis pointed out that there’s a great deal of the confusion among marketers and other business leaders about how to define customer experience. “We hear and use experience all the time, but do we really know what it means? People will describe it differently.” Solis said….

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