This recent article from CRM Magazine highlights a video from the CRM Playaz on the upcoming CRM Evolution 2018 conference. Among the topics discussed in the video: Brian Solis’ much anticipated keynote speech.
This recent Demand Gen Report article on the importance of personalization in B2B brands includes excerpts from Brian Solis’ keynote presentation at B2BMX 2018. In his remarks, Solis points out that B2B customers are now expecting B2C levels of personalization.
On Episode 10 of the Evolving Digital Self Podcast, Brian Solis talks to host Dr. Heidi Forbes Öste about maintaining humanity in an evolving digital landscape.
In this Emarketing.fr interview, Brian Solis speaks on digital transformation in the world of marketing. As Solis puts it, marketing is overdue for transformation: “It is not a question of stopping marketing, but of completely reinventing its practices to match modern consumer practices . But that’s not the way we’re going at all! At university, education has not changed in years. And then, companies, agencies … all these structures continue to promote so-called traditional marketing, without seeking to explore new ways.”
Digital Journal: Nike takes next steps into digital transformation which, according to Brian Solis, is crucial to future success
Brian Solis’ new report, “The 2017 State of Digital Transformation,” was cited in a Digital Journal article focused on how Nike is “investing in consumer-focused strategies” as a way to create digital transformation in their company.
Inc.: Brian Solis’s list of 10 Things Change Agents Do, According to Coca-Cola, Starbucks, Visa, and the NFL
In a recent article, Inc. summarized Brian Solis’ newest report, “The Digital Change Agent’s Manifesto.” This meaty report shares the 10 things change agents, the “indispensable leaders of digital transformation in organizations,” do… and, as Inc. writes, “it’s not just a strong desire for change.”
Brian Solis’s piece titled “The past, present and future of AI in customer experience” earned the number two spot on the MyCustomer list of the top 10 most-read stories of 2017.
Neville Hobson: Brian Solis has a New Report on Change Agents, the Unsung Heroes in Digital Transformation
Blogger and podcaster Neville Hobson recently published an enthusiastic article inspired by Brian’s latest research, “The Digital Change Agent’s Manifesto.” In the article, Hobson writes that the manifesto is a “valuable collection of insights from someone who is regarded as one of the most credible and compelling writers and speakers on topics and themes related to business disruption, transformation, and change.”
Marshall Kirkpatrick’s Blog: The best part of Brian Solis’ amazing new Digital Change Agent’s Manifesto
Blogger Marshall Kirkpatrick applauded Brian Solis’ new report, “The Digital Change Agent’s Manifesto,” writing that it’s “amazing helpful.” He recommends the report highly and calls it “incredibly brave.”
As part of their seventh annual global predictions series, CMO.com asked Brian Solis and other digital leaders the question, “What do you think the customer experience of the future will look like?”