Business Insider: The 30 best people in advertising to follow on Twitter


Via Lara O’Reily, Business Insider

Most advertising executive and brand marketer’s Twitter accounts are, frankly, rubbish.

They’re barely updated, and when they do tweet, it’s just an RT of praise for their company.

That’s why we pull together an annual list of the best people in advertising and marketing to follow on Twitter.

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1to1media: The 4 Stages of Creating a Collaborative Customer Journey

via Judith Aquino, 1to1media

Who in business hasn’t heard the phrase, “customers don’t think in silos,” or “we must break through silos?” Very few people, most likely. Business leaders know that delivering excellent customer experiences in a seamless manner is important, but making this a reality is difficult. Merging sales and marketing teams is one such example.

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Salesforce: How to Gut Check Your Customer Experience — And Start Fixing It

By Heike Young, Salesforce

The customer experience is greater than the sum of its parts. With the breakneck speed of innovation, devices, and digital tools, many companies haven’t kept up on the experience side. Who owns the customer experience? Marketers are in a prime position to help their companies transform.

On the latest episode of the Marketing Cloudcast, the marketing podcast from Salesforce, we interviewed Brian Solis, principal analyst at Altimeter Group and an award-winning author, prominent blogger, and marketing keynote speaker.

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HuffPo: Review of X

via Huffington Post, Simon Mainwaring

Bestselling author, renowned digital analyst and futurist, Brian Solis has released his 7th book, X: Where Business Meets Design. Over three years in the making, X explains the importance of creating memorable moments for customers in every encounter they have with a brand, and how this is the defining element of future success.

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Robert Scoble Interviews Brian Solis About Experience Design in Australia

via Robert Scoble

Brian Solis has a great new book on how design is changing business. I interviewed him in Australia last week about it or you can learn more here:

Watch the video on Facebook.

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Entrepreneurs Reveal Their 10 Favorite Business Books of 2015

via Business News Daily

If you’re busy running your own business — or laying the groundwork to launch a startup — it’s impossible to find the time to read the bevy of books published each year on business and leadership. But choosing the right titles is important to gaining those valuable insights that could translate into success. So, in order to help all the literary-minded entrepreneurs out there narrow down their immense reading lists, Business News Daily asked business professionals, entrepreneurs, investors and scholars what their favorite business reads of 2015 (so far) are and why.

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The 2015 800-CEO-READ Business Book Awards Longlist

via 800CEOREAD

Forty books might sound like a fairly sizable number of titles to make up a longlist, but when you consider hundreds upon hundreds of entries, the number forty is excruciating to reach. As Dylan, our Editorial Director, so eloquently wrote last year, “The culling process we undertake during the awards process is always painful. As great as it is to dive into the stacks and discover some books for the first time, and rediscover and revisit some past favorites from the year, there are always ones left behind, books that get laid back down softly on our desks with care instead of thrown back in a box on the floor. There is a list of books just as long as the list of books that made it here that caused us real distress to leave off—that we want to stand behind and will in other ways.”

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Why ‘X’ by @BrianSolis is a Must-Read for Business and Marketing Leaders

A review of X by Lisa Petrilli

Business and marketing leaders need only hear the words, “Your customers will pay more for this,” for their interest to be piqued and attention to be grabbed. Brian Solis does a masterful job in his new book ‘X: The Experience When Business Meets Design‘ of making it clear why it’s so critical for business leaders of all types to understand how to architect superior customer experiences: because consumers (85% of them!) will pay a premium for a better experience, and because they will define your brand by how they experience it.

Read More Experiences Are The New Brand, And CMOs Are Their Architects

via Giselle Abramovich, Senior & Strategic Editor,

“Marketing experiences are the new marketing,” according to Altimeter Group principle analyst Brian Solis. Unfortunately, few marketers understand what the word “experience” means, all the while investing in brand architecture to scale those experiences across multiple platforms.

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800CEOREAD Top 25: What corporate America is reading, October 2015


Each month, 800CEOREAD publishes a list of what executives are reading in the U.S. Brian Solis’ new book X was just released and made the list!

8. “X: The Experience When Business Meets Design” by Brian Solis, Wiley

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Brian Solis is a digital analyst, anthropologist, and also a futurist. In his work at Altimeter Group, Solis studies the effects of disruptive technology on business and society. More so, he humanizes technology’s causal effect to help people see people differently and understand what to do about it. He is an award-winning author and avid keynote speaker who is globally recognized as one of the most prominent thought leaders in digital transformation and innovation.

Brian has authored several best-selling books including What’s the Future of Business (WTF), Engage! and The End of Business as Usual. His blog,, is ranked as a leading resource for insights into the future of business, new technology and marketing.

Contact Brian


    • @briansolis If advertisers/brands thought about ads/marketing the way they do during the #superbowl, perhaps we’d be less inclined to fwd all year #sb50
    • @briansolis RT @bryankramer: Join us TMRW= #H2HChat w/@BrianSolis “Truth About Creating Customer Experiences” 2/8 12pmPT https:…


  • Relevance by Brian Solis
  • Düsseldorf to SFO - skimming the clouds
  • Brian Solis, Future of Business Forum, Oslo
  • Brian Solis, Future of Business Forum, Oslo