When COVID-19 started to shut down the world and rock humanity to its core, the world was left without a defense mechanism or a playbook. Suddenly, everything was thrust into disarray with organizations and leaders alike scrambling to respond, to find stability, and ensure business continuity. In my research at Salesforce, I focused on how customers (and employees) were evolving as a result of pandemic disruption and how businesses could use these real-time insights to guide organizational and digital transformation…
Appirio Hosts Fireside Chat with Salesforce Global Innovation Evangelist Brian Soils, Appirio CMO Gurvinder Sahni and Constellation Research’s Ray Wang
Tune in to watch this compelling fireside chat with three industry thought leaders, Appirio CMO Gurvinder Sahni, Salesforce Global Innovation Evangelist Brian Solis, and Constellation Research Principal Analyst Ray Wang. They’ll discuss strategies for navigating and leading in this new norm while sharing real-world examples of the digital transformations happening all around us. Please register here (post event video available).
A Timely Conversation About Digital Lifestyles 🤳, the Future of Work 🤖 and the Importance of Creativity 🎨 with Vala Afshar and Ray Wang
I’ve long admired Vala Afshar and Ray Wang. I mean, who doesn’t? They’re each, in their own right, the voice of the future when it comes to all things enterprise, customers, employees and “future of…” That’s why when they asked if I would join them to talk about technology’s impact on creativity and productivity and how its affecting professional and personal lives, I said, “YES!” In this short episode (<10 minutes), we talk about the effects of digital distractions in…
5 Trends That Will Change CRM
I was recently asked to join a group of experts to contribute thoughts on trends driving the evolution of CRM over the next five years. I must say, that it’s a group of individuals whom I not only respect, but also am lucky enough to know in the real world. – Ray Wang, Principal Analyst & CEO at Constellation Research – Brent Leary, Owner at CRM Essentials – Esteban Kolsky, Principal & Founder at ThinkJar LLC – Denis Pombriant, CEO…
Research Report: Constellation’s Research Outlook For 2011
As an advisor to the Constellation Group, I am reposting the team’s first joint research report here. It offers a glimpse of the hurdles and opportunities organizations will face in 2011 and beyond… Organizations Seek Measurable Results In Disruptive Tech, Next Gen Business, And Legacy Optimization Projects For 2011 Enterprise leaders seek pragmatic, creative, and disruptive solutions that achieve both profitability and market differentiation. Cutting through the hype and buzz of the latest consumer tech innovations and disruptive technologies, Constellation…
Jeremiah Owyang, Deb Schultz and Ray Wang Join Charlene Li at Altimeter Group
I first met Jeremiah Owyang online long before I officially met him in person at one of the earlier Lunch 2.0 meetups I can recall. At the time, Owyang was one of the first community managers on the social scene, working with Hitachi Data Systems to help the company tap into online conversations and also build online/offline communities around the Hitachi brand. The date you ask? September 12, 2006. Jeremiah at the Hitachi Lunch 2.0 – Photo credit: Scott Beale,…
