Studying the impact of innovation on business and society

Tag: revolution

To improve CX, companies must rethink the customer journey to cater to Gen C

To improve CX, companies must rethink the customer journey to cater to Gen C

A (r)evolution is brewing, and most companies are not prepared for it. It’s no secret how, with an overabundance of new devices and platforms available every day, customers are more empowered and finding new ways to either hack or completely ignore company touchpoints. With this complex customer journey unfolding, great marketing, products and services are not enough to win. Now, companies need to create and cultivate meaningful experiences for their customers. This starts with designing a more intuitive and efficient…

Every Company is a Cloud Company: The Relationship Between Technology and the Future of Business

Every Company is a Cloud Company: The Relationship Between Technology and the Future of Business

People first. That’s where this discussion begins. My guest on this episode of Revolution is NetSuite CEO Zach Nelson. For running one of the leading companies in the cloud business software game, Nelson is among the more grounded and sincere technology executives I’ve sat down with in quite a while. We didn’t discuss innovation, speeds and feeds or key differentiators of NetSuite versus other companies, instead we looked at people, why and how they run businesses, and how technology enables…

Investing in Social Networks to Earn Influence and Reciprocity

Investing in Social Networks to Earn Influence and Reciprocity

On this special episode of Revolution, we meet Porter Gale, former VP of Marketing of Virgin America, advisor to exciting startups and business ventures, avid speaker, and also the author of the best-selling book, Your Network is Your Net Worth. Porter is someone whom I personally admire and have also had the good fortune to work with over the years. With Porter, no matter what she’s working on, everything begins and ends with people. She shares her recipe for success…

How a Conversation About a New Movie Made Me Rethink How I Chase My Aspirations

On this episode of Revolution, I invited, or rather subjected myself to the antics of my good friend Hooman while on camera. In San Francisco, he’s best known as one of the main personalities on the drive-time morning show at Alice 97.3. In Silicon Valley, he’s an active participant in learning and shaping how technology affects consumer entertainment. Now he’s in the movie business…or at least trying to break in. But how and why does he think he can make…

Build Experiences Not Just Products

Build Experiences Not Just Products

Music is the one thing that accompanies me on my journeys, experiences, as well as my adventures in writing. While earbuds deliver sound, they do not deliver the essence of the song, the waves of sound, nor the soul of the artist. At the same time, I have a hard time justifying the need to buy overly expensive headphones just to enjoy music the way it was written or meant to be heard. One day I was shopping for headphones…

Peter Guber on Competing for the Future…Now

Peter Guber on Competing for the Future…Now

Peter Guber is one of the most successful yet grounded business leaders I have a pleasure of calling a friend. There are many sides to Peter and chances are you may know him from one of his many distinguished ventures, – Chairman and CEO of the multimedia Mandalay Entertainment Group – Past president of Sony Pictures – Producer of popular motion pictures including Batman, Rain Man, The Color Purple, just to name a few – Co-owner of the Los Angeles…

San Francisco Mayor Ed Lee Adopts Startup Culture in Government

San Francisco Mayor Ed Lee Adopts Startup Culture in Government

Welcome to the season 4 premier of Revolution! Believe it or not, this is the fourth season of bring you some of the best minds exploring the revolution and evolution in tech, business, and culture. In this premier episode, I’m more than proud to host San Francisco Mayor Ed Lee on the show. Together we explore how governments can adapt and improve services by embracing startups and the culture that helps them accelerate and excel. As you’ll hear, Mayor Ed…

Will you fall or thrive in this consumer revolution? Believe it or not, you decide

In a post Occupy world, organizations everywhere should contemplate the themes that flooded the undercurrent of one of the greatest consumer uprisings in recent history. Even though some minimize the rise of Occupy as a rebellion without a cause, I believe there’s much to learn from these events to prevent them from happening again…or at least to you. What’s the Future of Business? WTF While the inspiration for the insurrection is diverse and personal, one thing is clear, everyday people…

Welcome to the Revolution: Season 4 Coming Soon

Welcome to the Revolution: Season 4 Coming Soon

In the four months since we wrapped Season 3 of Revolution, the production crew and I took some time to reflect on the last three years. We’ve come a long way but we believe we’re also just getting started. Changes are on the horizon for the show…and that’s a good thing. We moved the set thanks to the Four Seasons in San Francisco. We’re introducing a twist to our existing format. And the guests, well, they’re hand picked to help…

You’ve got Klout!?

You’ve got Klout!?

Digital influence is one of the most fascinating and widely debated trends in social media today. Whether or not you agree with the idea of assigning a score to individuals based on their actions in popular social networks, the reality is that Pandora’s Box has already been open. People check the scores like investors check stock prices. Brands reward “influential” consumers with products and services. Employers consult scores to lure seemingly more qualified candidates. This is already happening and as…

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