Video: Bringing a Brand to Life in Social Media

• September 1, 2010
• 122 Comments

We’re approaching the last bits in this series of conversations where Chris Beck, founder of 26dottwo (@26dottwo) and I examine the state and future of social media.

In this installment we review the various aspects and formalities of bringing a brand alive, truly alive in social media. Everything begins with establishing the rules of engagement in order to define the boundaries, context, and objectives for conversations. Guidelines such as “don’t be stupid,” “use common sense,” “stay positive,” are not the most useful approach to steering representatives or consumer experiences.

The Social Media Style Guide: 8 Steps to Creating a Brand Persona

• June 14, 2010
• 190 Comments

What follows is an edited excerpt from Engage!

Anyone who has ever worked in corporate marketing, advertising, and branding is more than familiar with a brand style guide. It’s how we ensured that the brand was represented as intended through marketing aesthetics and messaging – including detailed usage instructions on font, style, color, language, placement, positioning, etc.

It is our bible and adherence to its tenets and instructions is strictly enforced.