by Sara Richter, Clicktale (excerpt)
Experience analytics firm Clicktale has selected Brian Solis as one of their 16 customer experience influencers to follow in 2018.
From the article:
Brian Solis, is Principal Analyst at research firm and consultancy Altimeter, and author of “X: The Experience When Business Meets Design.” Brian’s research explores digital transformation, customer experience and the future of industries, trends, and customer behavior.
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