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MarTechSeries: Leveraging the Power of Social Media to Garner More Customer Reviews

Nivedya Varma of industry publication Marketing Technology Insights recently compiled an overview of advice for companies to use social media to garner more customer reviews, and quoted Brian Solis within the article.

Excerpt:

As digital anthropologist and bestselling author Brian Solis said in his book X: The Experience When Business Meets Design, “Welcome to a new era of marketing and service in which your brand is defined by those who experience it.”

Read entire article at MarTechSeries

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