Chris Ward, editor of MyCustomer.com, the leading destination for guidance on engaging and serving customers across their entire journey, talks to Brian Solis about:
– The negative effect digital distractions are having on society
– The role businesses play in creating experiences that are designed to distract
– Some of the positive changes both business and human beings can put in place to avoid the curse of digital distraction.
Listen to the podcast here: https://www.mycustomer.com/content/brian-solis-how-to-deliver-cx-in-the-age-of-digital-distraction