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Brian Solis Concept of “Accidental Narcissism” Quoted in A CMSWire Article on Digital Assistants

In a CMSWire.com article titled “Digital Assistants Help Bring Consumer-Grade Experiences Into the Workplace,” Marcus Devin – founder and director of WebVine and creator of Injio – mentions Solis in reference to his concept of “accidental narcissism.”

Leading up to a discussion about the value of digital assistants, the author discusses how our use of Uber, Foodora and Asos have trained us to expect increasing personalization and convenience. He concludes a section of the article called “The ‘Accidental Narcissist’ Goes to Work” with “Brian Solis describes the consumer thus created as an ‘accidental narcissist.’”

CMSWire.com, published by Simpler Media Group, Inc., is read by over 2.7 million influential digital and marketing executives. Its daily updates keep visitors informed about digital customer experience, digital workplace technologies.

Read the entire article here: https://www.cmswire.com/digital-workplace/digital-assistants-help-bring-consumer-grade-experiences-into-the-workplace/

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