Studying the impact of innovation on business and society

Social Issues

Married to your business Twitter or Facebook account? Think before you say, I sue

About a year ago, I was asked to testify as an expert witness in a celebrity case where the celebrity in question had Tweeted a negative assessment of a particular service provider. The service provider sued claiming that the said Tweet caused significant damage to their reputation, which ultimately contributed to an unrecoverable loss in overall sales. I turned down the opportunity because in my research, I couldn’t substantiate with confidence that the Tweet caused the amount of stated damages…or…

The State of the Blogosphere 2011

Part 14 in a series introducing my new book, The End of Business as Usual…this series serves as the book’s prequel. When you think about social media, what do you envision? Twitter, Facebook, Youtube, Foursquare? If you’re like me, blogs would have made the top of the list. But how can blogs survive in a time when the attention of connected consumers is not only precious, it’s elusive. After all, people can read no more than 140 characters at a…

The Blame Game: A Nation Stripped of Humanity

Guest post by Francisco Dao. Follow him on Twitter @TheMan. My rich friends are good people. They work hard, give generously to charity and invest their money in the ideas of entrepreneurs. They are in the 1% and their work creates jobs and fuels innovation. Surely they are not to blame for the problems that we face. My friends who are less than financially secure are also good people. They work hard to provide for their families and make a…

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