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Silicon Angle Interview With Brian Solis Focuses On Customer Expectations and the Increasing Importance of Experience to the Design Process

Silicon Angle Interview With Brian Solis Focuses On Customer Expectations and the Increasing Importance of Experience to the Design Process

Solis is featured in a SiliconANGLE article by Betsy Amy-Vogt titled “Designing for the accidental narcissist: Focus on experience is driver for Gen C innovation.” The article is based on a podcast interview of Solis by Jeff Frick, host of theCUB, SiliconANGLE Media’s mobile livestreaming studio, during the Comcast CX Innovation Day event in Sunnyvale, CA. She begins her article by writing: “Experience is what counts. An incoming wave of connected consumers — known as Generation C — are not…

QSRweb Article on Recent Rakuten Study of QSRs Features Quote from Brian Solis

QSRweb Article on Recent Rakuten Study of QSRs Features Quote from Brian Solis

Solis is quoted at the end of an article on QSRweb entitled “Study finds QSRs struggling to serve growing order-for-pickup audience. The piece begins with its premise: “As much as the restaurant world debates home delivery, it remains a fact that order-ahead, pickup-in-store sales are racing forward and now, a recently completed industry study by mobile commerce platform, Rakuten Ready, shows many brands are struggling to keep up.” The author reveals details of the study of 25 U.S. QSR, retail…

CMO by Adobe Article On Quantum Computing Features Quote By Brian Solis

CMO by Adobe Article On Quantum Computing Features Quote By Brian Solis

Solis is quoted in an article by CMO by Adobe contributing writer Mercedes Cardona titled “Can Quantum Computing One Day Solve All of Our Business Problems?” The author starts the article with a unique premise: “Autonomous cars that can avoid traffic jams. A computer that can create life-saving drugs. A robot portfolio manager that can predict and avoid risky investments. It sounds like Minority Report-type sci-fi, but these advances could become reality sooner than you think. These are the developments…

Singularity University Features New Articles by Brian Solis on the SU Blog

Singularity University Features New Articles by Brian Solis on the SU Blog

Singularity University is now featuring articles on its SU Blog by Brian Solis. His contributions will focus on exponential innovation, business transformation and digital anthropology. His first three articles include: 5 Laws of Resilient Innovation Ideas are Denied by the Dozen: Why We Need to Celebrate Ideas, Ideation, and Innovation to Succeed Selfie-Aspiration: Social Engineering Is Changing our Biology and our Norms and Values

Brian Solis Discusses Voice Remote and Return on Experience In Interview by theCUBE! On Comcast Innovation Day

Brian Solis Discusses Voice Remote and Return on Experience In Interview by theCUBE! On Comcast Innovation Day

Solis sat down for a 12-minute interview with Jeff Frick of theCUBE at the Comcast Silicon Valley Innovation Center in Sunnyvale, CA. Their chat was centered around “customer experience day,” a gathering of Comcast executives and thought leaders in the customer experience base. Some Solis quotes from the interview: “Today’s conversation has been a spotlight on what’s most important, most important, which is innovation not for the sake of innovation, but innovation for the sake of pushing the customer experience…

The Enterprise Project Names Brian Solis in List of 5 Must-Read Harvard Business Review Articles

The Enterprise Project Names Brian Solis in List of 5 Must-Read Harvard Business Review Articles

Inspired by the findings in his new book, Lifescale: How to Live a More Creative, Productive and Happy Life, Best-selling author and keynote speaker Brian shares the professional impacts of digital distractions on creativity and productivity. In this special contribution to Harvard Business Review, Brian shares how to do more creative work when you can’t stop looking at your phone. “There are two ways to readily influence behavior: manipulate it or inspire it. Technology companies have chosen, for the most…

Brian Solis Quoted on Privacy at End of CNET article on Google’s Purchase of Fitbit

Brian Solis Quoted on Privacy at End of CNET article on Google’s Purchase of Fitbit

Solis’ view on personal privacy in the digital age wrap a CNET feature by Richard Nieva about Google’s purchase of Fitbit. The article is titled, “Google pushes further into health care with Fitbit, raising new privacy concerns.” The article begins: “Google’s $2.1 billion purchase of Fitbit signals that the search giant is intent on burrowing deeper into our lives, giving it access to some of our most personal health information. If the company’s earlier efforts in health care are any…

Brian Solis is Quoted on Customer Behaviors in Businesswire Article On Rakuten Ready

Brian Solis is Quoted on Customer Behaviors in Businesswire Article On Rakuten Ready

  Rakuten Ready partnered with Brian Solis to study the state of the Order Ahead for Pickup market and track how brands perform in retail, QSR and grocery markets. The study enlisted secret shoppers to evaluate the Order for Pickup customer experience and wait times at 25 top quick-service restaurant, retail and grocery brands across the U.S. Chipotle, Panera, and Starbucks came out on top for fastest in-store pickup times overall, with retailers Best Buy and Nordstrom clocking in as best…

TechRepublic Interviews Brian Solis About The Changes Shaping Digital Transformation

TechRepublic Interviews Brian Solis About The Changes Shaping Digital Transformation

In an insightful video interview, Solis is interviewed by TechRepublic’s Karen Roby about some of the changes currently shaping digital transformation, such as operational models and modernizing infrastructure. Solis begins by talking about the research he brings to his annual The State of Digital Transformation report. He says: “What that research has shown is sort of this eventual but certainly sluggish migration from the digital transformation of, so for example, cloud, customer support, what have you, to a more enterprise-wide,…

Brian Solis Chosen One of Top Digital Transformation Influencers of 2019 by Exceeders

Brian Solis Chosen One of Top Digital Transformation Influencers of 2019 by Exceeders

Solis was listed among ten influencers in a piece by Yamini on the Exceeders site. The author introduces the article with a general overview of digital transformation: “Solely looking at digital transformation spending by organizations around the world should make it clear that it’s here to stay. A forecast by IDC states that worldwide spending on digital transformation technology and services may reach $1.97 trillion by 2022. The manufacturing industry is expected to invest the most, followed by transportation and…

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