via Silicon: Technology Powering Business, According to Brian Solis… Some companies are going to batten down the hatches and cut costs. Markets, though, will continue to evolve. Customers will continue to shop, make decisions, learn and exercise new behaviours, and gain new digital competencies. Competitiveness in this market becomes a matter of ‘digital Darwinism.’ To survive and thrive, businesses must adapt to the pace at which technology influences how society and technology evolves. And to do this, businesses need to…
CX Network: The top customer experience influencers to follow in 2023
Via CX Network CX Network is delighted to present its guide to the top customer experience influencers we believe you should follow in 2023. Spanning five of the world’s six continents (only Antarctica is missing so far – watch this space!), our list includes CEOs, media personalities, CXOs and thought leaders, all of whom are making a significant impact in the world of customer experience by bringing innovation to their field and inspiring the next generation of CX leaders. The…
What’s the Future of Business: 20 Updated WTF Lessons for a Hybrid World
After all of this time, I’m not sure how I missed this. My friend Juan Carlos Giraldo published a compilation of 20 highlights after re-reading, What’s the Future of Business (WTF): Changing the Way Businesses Create Experiences. In the last few weeks, I’ve been hearing about digital and business leaders revisiting WTF or those coming across it for the very first time. It all makes me smile! Here’s a fun fact, WTF wasn’t on my roadmap of books to write….
Doing CX Right: AI and the Human Element – How to Strike a Balance in the Workplace
Looking to gain insight into the world of AI technology, innovation, and digital transformation? Then you’ve come to the right place. On this episode, you’ll learn actionable tips from Stacy Sherman and Brian Solis, world-renowned digital anthropologist, futurist, 8x best-selling author, speaker, and VP of Global Innovation at Salesforce. They share tactics for leveraging AI and related tech without losing the human element. And how to build better relationships, experiences, and business models, emphasizing the importance of companies adopting a customer-centric approach to…
Brian Solis to Keynote Digital Summit in Phoenix – The New Marketing Mindset: Marketing to the Customer of the Future, Today
Brian Solis is excited to keynote the Digital Summit in Phoenix in March 2023! Brian’s topic is meant to inspire marketers to become the leaders of the future. He will be speaking about the new future of marketing and what it takes to bring it to life, now. The New Marketing Mindset: Marketing to the Customer of the Future, Today A look back in history shows you just some of the technology revolutions that changed the course of how we…
LEADERS Magazine: Brian Solis on Digital Darwinism and Innovation
In this must read interview in LEADERS Magazine, Brian Solis explores the challenges and opportunities executives face in this Novel Economy. Brian also details how companies can create a culture of innovation to grow and scale in uncertain times. Full interview here or via PDF below… “The paradox of innovation doesn’t inhibit the desire for growth and profitability. You must pursue both iteration and innovation to thrive against digital Darwinism and Darwinism in general. To do this requires a new…
Designing the Brand Experience: From First Exposure To Advocate To Relationship
I’d like to share a cool experience with you… I was recently traveling from Denver to Florida. During my layover, I noticed a reference to “X: The Experience When Business Meets Design” pop up. I clicked through and listened to a brilliant conversation between Alan Hart and Nick Horan, Global Brand Experience Lead for Vanish at Reckitt. I listened, and found myself nodding along, with a lovely sense of familiarity, on his approach to total brand, product, customer, and user experience…
Brian Solis named as a leading technology experts that can help you keep up and give you the context needed to cut the noise
Clifford Thomas, Senior Vice President and General Manager at Cisco, assembled a list of people who can help you learn about major trends shape how think, work, and grow. “Be News, not Noise: 20 Experts to Help You Grab Attention, and Keep it” – Link Brian Solis Forbes once called Brian Solis “one of the more creative and brilliant business minds of our time.” ZDNet called him “one of the 21st century business world’s leading thinkers.” Solis researches digital transformation,…
6 Business Speakers Who Will Motivate Your Teams With Their Real-Life Experiences – GRIT DAILY
via Elizabeth Walker, GRIT DAILY Business speakers are often a source of inspiration and motivation for those struggling on their innovation or transformation journey. No business leader can succeed without help. That’s what the experts on this list do, they help leaders…lead. They guide, support, and motivate business leaders to build their best, most successful organizations and careers. Brian Solis made the list of some of the best business speakers that leaders turn to when they’re in need of more…
Retail Therapy: At the forefront of digital transformation and customer experience with Paul Zahra, CEO of ARA
In this episode of Retail Therapy, we have the pleasure of hosting Brian Solis. Brian is a leading digital anthropologist and futurist, known for his expertise in digital transformation, customer experience, and innovation. He is currently the Global Innovation Evangelist at Salesforce, where he leverages his vast knowledge to drive thought leadership and research. Join host Paul Zahra, CEO of ARA, to delve into Brian’s unique perspectives on the ever-evolving retail industry. With over 700,000 followers on social media, Brian brings a…
