via CIO Online, Dave Wright and Brian Solis At first glance, the central finding in the newly released ServiceNow and Oxford Economicsā 2025 Enterprise AI Maturity Index study seems surprising: on a 100-point scale, the average AI maturity score dropped nine points from last year. With so much attention, focus and investment in AI, how is it possible that businesses have fallen behind? The reasons are relatable but telling. The speed of AI is overwhelming and moving faster than most…
InformationWeek: The End of Business as Usual – How AI-Native Companies Win
via InformationWeek AI-native companies arenāt just automating — they’re rearchitecting business. Success requires embedding AI into strategy, decision-making, and workforce evolution. As AI continues to evolve, the question becomes whether companies can transform their businesses while adapting their workforce strategies at the same pace. An executive mindset shift — or mindshift — is needed to not only reimagine businesses forward, but to also prepare workers for roles that donāt yet exist. Seismic shifts lie ahead: artificial intelligence will reshape 86%…
The Future Belongs to Those Who See AI as a Partner, Not a Threat
They call him the Godfather of AI. Geoffrey Hinton spent his life building the foundation for artificial intelligence. But today, heās sounding the alarm. In a recent conversation with Steven Bartlett, Hinton didnāt hold back: AI is evolving faster than most people, companies, or governments can comprehend. Itās not just coming for routine jobs. Itās coming for ours…the cognitive, creative, and strategic roles we thought were safe. But hereās the truth: AI doesnāt have to replace you. You can evolve…
Signals from the Future: What AI Interviews Reveal about Next Management
The Global Peter Drucker Forum presents a special webinar that centers on AI and leadership.Ā Please join Tony O’Driscoll (Duke University), Johan Roos, and me tomorrow as we explore “Signals from the Future: What AI Interviews Reveal about Next Management.” Ā RSVP 👉 here.
Workflow: The AI-driven CRM revolution
Originally published in Workflow By ServiceNow executives, Dave Wright, Chief Innovation Officer; Brian Solis, Global Head of Innovation; and Simon Grice, Senior Director, Innovation How reimagining customer relationship management for an AI-first world can help deliver more relevant, personalized, and productive experiences CRM has all the ingredients of an epic enterprise tech success story: massive growth, industrywide adoption, and innumerable technological innovations that have suggested new strategic possibilities for the enterprise over the span of decades. Thereās only one problem:…
TGCOM24 Italia: Intelligenze Artificiali ā Luci e Ombre: special guest Brian Solis
Watch here! 📺 Oggi a āIntelligenze Artificiali ā Luci e Ombreā un ospite dāeccezione: Brian Solis Autore, speaker globale e Head of Global Innovation di ServiceNow, Brian Solis ĆØ una delle voci piĆ¹ influenti al mondo sullāimpatto dellāinnovazione nella societĆ e nel business. Con lui parleremo di intelligenza aumentata: perchĆ© lāIA non ĆØ solo tecnologia, ma visione, strategia e capacitĆ di reimmaginare il futuro. Siamo solo al Giorno 1 di una rivoluzione che richiede un vero mindshift, soprattutto ai vertici…
Futurist and Innovation Leader Brian Solis to Keynote GoFurther, hosted by GoTo
GoTo announced GoFurther’s Keynote Speaker, Brian Solis, Digital Futurist and Head of Innovation at ServiceNow! GoFurther isnāt your typical tech event, itās where innovation meets real-world impact. Join live to get invaluable insights into how practical advancements in IT and business communications drive real-world results. RSVP
ServiceNowAI Maturity Index: A 5-Stage Framework Toward Enterprise AI Transformation
Unlocking the Future of Enterprise AI: Insights from the ServiceNow AI Maturity Index At ServiceNow Knowledge 2025 in Las Vegas, I had the privilege of joining Chief Innovation Officer Dave Wright, my boss, and Tom Smith, Editor in Chief, analyst, at Cloud Wars, to discuss a pivotal development in the AI landscape: the ServiceNow AI Maturity Index. This comprehensive framework, built on insights from over 4,500 global organizations, offers a structured approach to evaluating and advancing AI strategies within enterprises….
Keynote: Innovation Starts Where Certainty Ends
💡Ā The light bulb wasn’t the result of better candles. Think about that. Innovation rarely comes from perfecting the past, it comes fromĀ experimenting forward and eventually jumping to the next curve. In this short video, I share the story of how true innovation requires moving beyond whatĀ worksĀ to chase whatĀ could be. Itās uncomfortable. Itās risky. But itās necessary. Iteration is safe, but finite. Innovation is bold, but risky. The future wonāt come from enhancing what we already know. The future will come…
Keynote: Most businesses have no clue what’s about to hit them
🚨Ā āMost businesses have no clue what’s about to hit them.ā Let’s explore the seismic shift unfolding now and over the next decade…where the old rules of business no longer apply. It’s time to challenge ourselves to stop waiting for direction and start shaping the future. With AI accelerating change and organizations struggling to adapt, this is a wake-up call for anyone serious about staying relevant. If you’re navigating uncertainty, this is for you…💡 Book Brian to speak at your next…
