Shortly before the shift from 2023 to 2024, Justine Moore, partner at a16z, published a insightful thread 🧵 that explores the evolution of generative AI video and her take on its state and near-term future. So, what’s next for AI video? First of all, it’s a runaway category as pictured in Moore’s timeline. She is already tracking 21 promising players that have emerged in just one year, not including the array of up-and-coming startups not included in her list In…
The Four Waves of Generative AI, We’re in Wave 2 According to Mustafa Suleyman
ChatGPT was the fastest technology to reach 100 million users. In 2022 – 2023, ChatGPT almost single-handedly changed the trajectory of mainstream computing and how people interact with information. Suddenly everyday users could shift between consuming and co-creating data with the assistance of generative AI tools. Though it had been evolving for years, OpenAI captured the zeitgeist with ChatGPT, and everything changed from there. Now in 2024, we’ll see a shift from curiosity to strategic execution. Generative AI will get…
Forbes: Brian Solis on AI for Marketers
Sandy Carter’s latest article in Forbes explores the optimistic and cautious perspectives of AI heading into 2024. The article features thoughts from Brian Solis. As we approach the brink of 2024, the entwined paths of artificial intelligence (AI), blockchain, and spatial computing are not merely transforming industries; they’re also sculpting new ethical and societal contours. With every conference now an AI Conference including the upcoming CES in Vegas, everyone needs to think not just in terms of technology. In exploring how…
OpenAI and the Events that Caused the Crazy Four Days Between Sam Altman’s Firing and Return
UPDATED As the world turns, so do the days of AI… Now that the dust is settling a bit, the behind-the-scenes story is beginning to piece together. As we all know, Sam Altman, CEO of OpenAI, was suddenly fired by the board, setting in motion an epic implosion that threatened the future of the company, investor stakes, and partner relationships. This series of events also cast a bright light on the importance of trust, governance, and purpose. I’m thankful for…
AI, Digital Darwinism, and the Tyranny of the Status Quo
Digital Darwinism: The evolution of society and technology and its impact on behavior, expectations, and behaviors. “It is not the most intellectual of the species that survives; it is not the strongest that survives; but the species that survives is the one that is able best to adapt and adjust to the changing environment in which it finds itself.” – Leon C. Megginson Transformation becomes the minimum ante to surviving evolution. At some point though, we have to stop reacting…
The journey to AI: empowering retail to deliver on experience
Brian Solis will keynote GDS’ special event, “The Journey to AI: Empowering Retail to Deliver on Experience.” Customer expectations have reached unprecedented levels. With dynamic and changing needs, customers want to be understood, they want their next steps anticipated and they aren’t afraid to use multiple channels and devices to find answers. Yet, the sheer cost of call volumes, high agent turn-over and complex legacy systems are challenging even the most adept retail and hospitality leaders. So, how can a…
The Futurists: The Future of Walmart with Srujana Kaddevarmuth
On this episode of The Futurists, co-host Brian Solis joins Brett King in the hosting chair as they host Srujana Kaddevarmuth from Walmart labs. In this episode, the Futurists delve into the future of in-store and online interactions for the retail giant. From future store design, warehouse robotics through to data science and AI, we cover the gammet of possibilities of 21st century commerce. Click here to listen to the episode or listen to the Youtube version below… Subscribe: Apple…
How to Future-Proof Your Business Career Against AI Disruption
It was inevitable… According to Bloomberg, IBM expects to pause hiring for roles as roughly 7,800 jobs could be replaced by #AI. IBM’s Chief Executive Officer Arvind Krishna said back-office functions, such as human resources, will be suspended or slowed. “These non-customer-facing roles amount to roughly 26,000 workers,” Krishna said. “I could easily see 30% of that getting replaced by AI and automation over a five-year period.” This is the first of many announcements as organizations rethink work, resources, and…
Doing CX Right: AI and the Human Element – How to Strike a Balance in the Workplace
Looking to gain insight into the world of AI technology, innovation, and digital transformation? Then you’ve come to the right place. On this episode, you’ll learn actionable tips from Stacy Sherman and Brian Solis, world-renowned digital anthropologist, futurist, 8x best-selling author, speaker, and VP of Global Innovation at Salesforce. They share tactics for leveraging AI and related tech without losing the human element. And how to build better relationships, experiences, and business models, emphasizing the importance of companies adopting a customer-centric approach to…
A Conversation About How Automation and AI Deliver Success Now for Service Teams
Today’s service leaders are struggling to meet growing customer expectations amid a 19% average annual turnover rate and tightening operational budgets. But Salesforce Service Cloud CEO Clara Shih and VP, Global Innovation, Brian Solis see automation and AI as a solution. On this episode they explain how you can drive growth by empowering agents to do more with less, increase efficiencies by streamlining time-intensive processes, and deliver immediate cost savings to organizations across every industry. Watch to find out more!…
