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Tag: CRM Watchlist

Article Awarding Pegasystems Mentions Brian Solis and His PegaWorld Keynote on AI

Article Awarding Pegasystems Mentions Brian Solis and His PegaWorld Keynote on AI

In an extensive article on ZDNet extolling the virtues of software giant Pegasystems and why they were a CRM Watchlist 2019 winner, Paul Greenberg – President of the customer strategy consulting firm The 56 Group, LLC – mentions Solis (an “uber-thought leader”) in reference to his keynote on artificial intelligence (AI) in the enterprise at the recent PegaWorld 2019. In the CX section of a part of the article devoted to Pegasystems’ corporate narrative, Greenberg writes: “To the credit of…

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