In an article paying respect to the Voices of CX podcast and its host, Worthix Chief Marketing Officer Mary Drumond, Solis – tapped as a guest on episode one of season two for his insight and influence in the customer experience field – is named one of the most important CX voices as of May 2019. The article’s writer, Dennis Wakabayashi, lists five CXers he’s heard on Drumond’s podcast that “you too may want to learn more about.” He writes…