Studying the impact of innovation on business and society

Tag: digital

Solving for X: The Rise of Experience Innovation

Solving for X: The Rise of Experience Innovation

I’ve known Judith Aquino for several years now. Her work in customer experience is extensive and her connections in the space are deep. Shortly after the release of X: The Experience When Business Meets Design, I caught up with Judith to talk about the rise of experience innovation. She published our conversation in Customer Strategist, and I was able to get a downloadable PDF as well. I wanted to share our conversation with you… Solving for X: Why the Future…

Mind, Body, Spirit with Dr. Kayte

Mind, Body, Spirit with Dr. Kayte

One of the things I love most about the Lifescale experience, is the entirely new adventures on which I’m whisked away. One such experience was the result of attending “The Rising Glen Collective” in Hollywood recently. I was asked to present on the story behind the book to a curated group of artists, entrepreneurs, athletes, experts and executives in an intimate setting–in a beautiful Hollywood Hills home over looking Los Angeles. Boy, was I nervous. Following the event, I met…

Digital Detox is not the Long-Term Answer to the Effects of Digital Distractions and Addiction

Digital Detox is not the Long-Term Answer to the Effects of Digital Distractions and Addiction

I’ve known Monty Hamilton for the better part of 10 years. He was the architect of one of my favorite conferences, The Australian Digital Summit in Sydney and Melbourne. He also currently advises and hosts the incredible Pivot conference in Geelong. I’ve had the privilege of keynoting both. After not seeing Monty for quite some time, I was lucky enough to catch up with him on a couple of back-to-back occasions in 2019…SXSW in Austin and twice in Silicon Valley…

Ask Me Anything: A Very Personal Reddit AMA to Celebrate the Release of Lifescale [Full Transcript]

Ask Me Anything: A Very Personal Reddit AMA to Celebrate the Release of Lifescale [Full Transcript]

It’s been years since I last hosted an AMA (Ask Me Anything) on Reddit. With the release of Lifescale: How to Live a More Creative, Productive and Happy Life, it was time to change that. On May 2nd 2019, I took to Reddit once again for the first in a two-part series.  The first part is here if you’d like to ask your question on the official AMA page. I also included the conversation as of May 5th to share…

IRL > URL: How to Break Free from Digital Distractions and Start Truly Living Your Best Life Now

IRL > URL: How to Break Free from Digital Distractions and Start Truly Living Your Best Life Now

I’ve had fun over the years working with the Nextiva team. I got to do it again and this time in a really interesting format…part webcast, part dialog, all fun! Then, when all was said and done, they surprised me by packaging everything into a one-stop-shop for taking the first step toward Lifescaling! Thank you Nextiva! — We recently hosted author and speaker Brian Solis on Nextiva’s Crowdcast. Brian is also the author of Lifescale: How to Live a More…

What’s important for CX executives and marketers to consider in 2019?

What’s important for CX executives and marketers to consider in 2019?

A dear friend of mine asked if I would share my ideas for a new report that explored marketing’s role in driving business growth and shaping the future. The answer was, “of course.” If I can be straightforward, marketing for the sake of marketing is exasperating. The elite, but promising marketers know this. They’re focusing on two things that matter to businesses in an era of digital Darwinism, 1) business growth and not decline and 2) the customer’s experience (note…

The Past, Present and Future of Social Media – How We Fell to the Dark Side and Why the Force is with Us

The Past, Present and Future of Social Media – How We Fell to the Dark Side and Why the Force is with Us

It was 2017 when I failed to deliver what would have been my eighth book. At the time, I was approaching the two year anniversary of the release of my previous work, X: The Experience When Business Meets Design. I was feeling the pressure to deliver. At the same time, my goal was to amplify my reach as an author, speaker and also as an authentic voice in a sea rife with other brilliant minds and more so, exceptional marketers. But,…

It’s Time to Escape from the Dark Side of Distractions to Live a Better Life

It’s Time to Escape from the Dark Side of Distractions to Live a Better Life

Are you struggling with any of the following? Focus Procrastination Anxiety Self-esteem Forgetfulness Creativity You are not alone… Somewhere along the way, we have become distracted. Maybe we don’t realize the extent to which our everyday rituals, favorite devices and apps, or where we focus our attention is affecting us. It’s time to escape from the dark side of distractions to live a better life. Introducing Lifescale, a new movement to discover what’s really important, break bad habits, establish rituals…

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