Brian Solis will keynote GDS’ special event, “The Journey to AI: Empowering Retail to Deliver on Experience.” Customer expectations have reached unprecedented levels. With dynamic and changing needs, customers want to be understood, they want their next steps anticipated and they aren’t afraid to use multiple channels and devices to find answers. Yet, the sheer cost of call volumes, high agent turn-over and complex legacy systems are challenging even the most adept retail and hospitality leaders. So, how can a…
Brand Innovation in the Novel Economy
In Q4 2020, I was given the opportunity to keynote the CMO Brand Digital Summit. My topic was “Brand Innovation in the Novel Economy: Taking Cues from Generation-N to Rethink Brand Pillars as a Competitive Advantage.” Leading up to the event, I spent some time with GDS’ Claudia Effra-Hume to explore the topic ahead of the conference. The result is a series of videos ranging from 10 seconds to one minute that answer some very important questions heading into 2021….
Brian Solis keynotes NG Retail Digital Summit to Explore the New Trajectory for Retail
Brian Solis keynotes NG Retail Digital Summit, live from London (virtually via Silicon Valley)! Brian’s topic is looking forward in times of disruption to ctrl-alt-del the future of retail. Please register to watch his keynote live or on-demand, “What 2030 looks like for digital and physical models: Exploring the future of retail innovation.”
GDS Group Welcomes Brian Solis as Keynote Speaker at upcoming CIO, Digital Innovation and CMO Brand Digital Summits
GDS Group, global B2B events company, announced today that Brian Solis will be delivering a virtual keynote address at the upcoming CIO, Digital Innovation and CMO Brand Digital Summits, taking place this May and June digitally. The closed-door summits will focus on driving key transformation in this new world by connecting senior executives from companies such as Facebook, Groupon, Adidas and Walmart, by sharing their ideas and challenges and addressing the most pressing issues in each industry sector. Brian Solis is the world-renowned…
GDS Group Welcomes Brian Solis, Global Innovation Evangelist at Salesforce and 8x Best-Selling Author
Brian Solis will be the keynote speaker at the upcoming CIO, Digital Innovation and CMO Brand Digital Summits. GDS Group, global B2B events company, announced today that Brian Solis will be delivering a keynote address at the upcoming CIO, Digital Innovation and CMO Brand Digital Summits, taking place this May and June digitally. The closed-door summits will focus on driving key transformation in this new world by connecting senior executives from companies such as Facebook, Groupon, Adidas and Walmart, by sharing their ideas…
