Studying the impact of innovation on business and society

Tag: martechvibe

2021: 11 Digital Trends Shaping CX and Marketing

2021: 11 Digital Trends Shaping CX and Marketing

Written by Martechvibe staff based on Brian Solis’ presentation at Brand Innovators CES on “11 Digital Trends Shaping CX and Marketing in 2020” which can be found on SlideShare. Presentation embedded below… Times, tastes and trends always change. We live in an era of digital Darwinism, the evolution of technology and markets and its impact on norms and behaviours. To better compete, we need to see the world through the eyes of the customer. This is why I believe that when we…

Join Our Mailing List

You have Successfully Subscribed!

Stay Connected
Twitter