Studying the impact of innovation on business and society

Tag: modern

How Digital Disruption is Changing Customer Experience

How Digital Disruption is Changing Customer Experience

Oracle invited me to present at its Modern Customer Experience event in London. That was one of the most memorable speaking experiences I’ve had to date. Have you ever been to a silent disco aka silent rave aka silent DJ party? If not, the premise is that it’s loud and quiet at the same time. Essentially, people dance to music via wireless headphones. Rather than using a speaker system, music is broadcast through a common signal being picked up by wireless…

10 Things Modern Digital Commerce Players are Doing To Thrive and Survive

10 Things Modern Digital Commerce Players are Doing To Thrive and Survive

The future of commerce is already unfolding. Even though everyone says, “yes we know the world is changing,” I don’t believe that executives have shifted their thinking or belief system to change how they make decisions to compete differently. The challenge is that many decision-makers are caught in a state of “future shock,” stuck in the past and unable to move in ways that matter to an incessantly evolving market. Why? Because they still operate in an ecosystem that prioritizes quarter-to-quarter performance while…

Apple’s New Wireless Keyboard is a Work of Art

The Movado Museum earned its name for a reason. The original Movado watch was a fusion of beauty, modern design and technology. In 1960, it earned a place in the permanent collection of the Museum of Modern Art, New York. Apple, a company long associated with ground-breaking designs, has outdone itself with the introduction of its new wireless bluetooth keyboard. Yes it’s a keyboard, so writing a review of it based on that functionality would be boring. I’m simply taking…

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