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Tag: offline experience

Brian Solis Quoted In Linked in Article About Frictionless Experiences and Their Impact on the Fitness Industry

Brian Solis Quoted In Linked in Article About Frictionless Experiences and Their Impact on the Fitness Industry

A large set apart quote by Solis is a highlight in a LinkedIn article by Kelly Card, Senior Vice President of Partner Relations at ABC Financial, called “Frictionless Experiences: What They Are and How They Will Impact the Fitness Industry.” Card’s premise is that customer expectations have shifted in the digital age towards frictionless experiences via direct money transfers and mobile financial transactions. She believes this trend will change everything about the fitness business. Solis’ quote early in the article…

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