Studying the impact of innovation on business and society

Tag: vala afshar

COVID-19 Gives Rise to the Novel Economy

COVID-19 Gives Rise to the Novel Economy

When COVID-19 started to shut down the world and rock humanity to its core, the world was left without a defense mechanism or a playbook. Suddenly, everything was thrust into a “new normal” and with organizations and leaders alike scrambling to respond, to find stability, and ensure business continuity. In my research at Salesforce, I focused on how customers (and employees) were evolving as a result of pandemic disruption and how businesses could use these real-time insights to guide organizational…

The Rise of the ‘Novel Economy’ and the Three Phases to Thrive Against COVID-19 Disruption

The Rise of the ‘Novel Economy’ and the Three Phases to Thrive Against COVID-19 Disruption

I joined Salesforce as Global Innovation Evangelist just as the global pandemic was soaring. The world was unified in its sudden devastation and its urgency to respond to COVID-19 across multiple, critical fronts. As the innovation “evangelist” for one of the most innovative companies in the world, during a worldwide disruptive event, my work seemed inconsequential. It’s been said to never let a crisis go to waste. The only way forward was to start anew. My most pressing agenda was…

ZDNet Includes Quote by Brian Solis on His Concept of Digital Darwinism and Driving Innovation in a Post Cover-19 World

ZDNet Includes Quote by Brian Solis on His Concept of Digital Darwinism and Driving Innovation in a Post Cover-19 World

Chief Digital Evangelist at Salesforce Vala Afshar is exploring the seven principles of flow with colleague Henry King on ZDNet. In this installment Afshar and King share a quote by Brian Solis In short, despite the immediate and very real health and economic crisis accompanying the virus, we expect a technological Cambrian explosion of sorts to be either accelerated or generated by it. As our Salesforce colleague and global innovation evangelist Brian Solis puts it:  “We are looking at a future…

A Timely Conversation About Digital Lifestyles 🤳, the Future of Work 🤖 and the Importance of Creativity 🎨 with Vala Afshar and Ray Wang

A Timely Conversation About Digital Lifestyles 🤳, the Future of Work 🤖 and the Importance of Creativity 🎨 with Vala Afshar and Ray Wang

I’ve long admired Vala Afshar and Ray Wang. I mean, who doesn’t? They’re each, in their own right, the voice of the future when it comes to all things enterprise, customers, employees and “future of…” That’s why when they asked if I would join them to talk about technology’s impact on creativity and productivity and how its affecting professional and personal lives, I said, “YES!” In this short episode (<10 minutes), we talk about the effects of digital distractions in…

Visualizing the DNA of a Social Business Via Infographics

Visualizing the DNA of a Social Business Via Infographics

Recently, my Altimeter Group colleague Charlene Li and I published an ebook that revealed The Seven Success Factors of Social Business Strategy. To our pleasant surprise, the industry didn’t just react with positive feedback, but also with fantastic infographics that brought the core of the book to life. I wanted to share a few with you here. Over the years, we studied businesses endeavoring to master social media at various stages. We detailed our findings in our research report uncovering…

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