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Tag: Vonage

Dreamforce 22: The Digital-First Novel Economy – Blurring the line between physical and digital experiences

Dreamforce 22: The Digital-First Novel Economy – Blurring the line between physical and digital experiences

Vonage’s Breanna Kuhl and Salesforce’s Brian Solis will share how to close the gaps in your customer experience for a digital-first Novel Economy at Dreamforce 22. The Digital-First Novel Economy: Blurring the line between physical and digital experiences We’re in a novel economy, a time without a playbook. Organizations and customers are accelerating digital transformations. With change comes new behaviors, expectations, and standards for engagement. In the last two years, approximately 90% of consumers have switched brands and plan to incorporate…

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