CIO recently published an article by Salesforce Global Innovation Evangelist and digital anthropologist Brian Solis on the acceleration of AI and automation adoption. The article was also picked-up by WSJ’s “Artificial Intelligence” newsletter. Please read the full article at CIO Pandemic drives AI adoption. Covid-19 is driving corporate investments in AI from a “nice-to-have” capability to a full-blown business imperative for adding value to workflows, augmenting productivity and improving customer services.
Internal social networks improve communication + collaboration when empowered to do so
I received an email from my friend at CIO Journal just as I boarded a United flight from Mexico City to San Francisco. He was on deadline and the topic was too good to miss. I’ve spent more than a fair amount of time studying and reporting on the social landscape as it pertained to internal engagement, communication and collaboration. I frantically typed on my iPhone with my thumbs before the door closed. Time was.running.out. With the hit of the…