Studying the impact of innovation on business and society

Net Promoter Network: Meet Brian Solis

Speakers-Brian-Solis

TOPIC: Customer Experience for the Win

Ask 10 different executives what CX means and how to improve it, you’ll get at least 15 different answers. Hear Brian make a compelling case that customer experience is the future of business. Learn why CX is bigger than any one department – and, importantly, what to do about it.

Listen to the podcast here.

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