Having recently published their Top 20 Global Thought leaders and influencers on digital transformation, Thinkers360 asked a selection of their global influencers about their predictions for Digital Transformation in 2020. Solis is among 14 that they quote.
Solis says, “In 2020, digital transformation will start to become synonymous with business modernization and innovation. Companies are still investing in the ‘digital’ side of digital transformation, i.e. cloud-enabled platforms. In 2020, we will see the expansion of internal stakeholders beyond CIOs to include cross-functional business leaders such as CFOs, CDOs and CEOs. This will accelerate and diversity digital initiatives across the organization aimed at internal growth and external growth and innovation. IT-driven business improvement will modernize internal services, processes, operations and capabilities. It will create a more agile and scalable infrastructure to support more dynamic work . . .Companies will also prioritize digital innovation to develop digitally-native products and services to expand marketing opportunities.”