If you’re looking to improve your relationship with your customers through the power of reading, look no further. Here are 25 customer experience blogs to add to your weekly reading list.
From podcasts and events to interviews with industry experts and insightful articles, Brian Solis’s blog is your go to source for everything CX. Solis is Salesforce’s Global Innovation Evangelist and global leader in Customer Relationship Management (CRM), so it’s safe to say that he’s been around the CX block a time or two. His original content typically has a strong focus on the future of CX, digital transformation, and employee experience. It’s the varying mediums he uses that makes this blog perfect for the busy professional because you can listen, watch or read on-the-go.
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