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The Curation Economy and The 3C’s of Information Commerce

Several years ago I had the privilege of working with Steve Rosenbaum, author of Curation Nation. Back then Steve was already vested in the future of online curation and his grande conquête was playing out with Magnify.net, a realtime video curation network. At the time, he was also a staple at some of the tech industry’s most renown conferences sharing his vision for social, video, and curated content. As Steve was completing his new book, he asked if I would write the foreword. At the time I was finalizing the new version of Engage! and as a result, I couldn’t make his deadline. But nonetheless, I was inspired to write an honorary foreword that I’ve held onto to celebrate the official release of Steve’s new book.

I share this digital foreword with you here…

The Curation Economy and The 3C’s of Information Commerce

I always appreciate when a very complex and important subject is simplified to ease understanding. Curation is no exception. The truth is that for several years there were two kinds of people in social media, those who create content and those who consume it. Historically, creators were among the digital elite, the so-called digerati, as only a small percentage was actively dedicated to creating. But there’s a world wide web out there and everyday people consuming social content dramatically outnumber the digerati.

Forrester Research tracked how people adopt and use social technologies through its Technographics research. In 2010, Forrester observed that almost 70% of people using social media simply consumed content. They did not comment. They did not post. They kept the information they found online to themselves. My personal research would later show that if something was worthy of sharing, email served as the distribution of choice over any form of public sharing.

Creating original content, consistently over time, is daunting. While content platforms are designed to make publishing uncomplicated, these tools still required time, understanding and also a tremendous amount of energy spent on audience building. The sacrifice hardly warranted the return. After all, it’s very unrewarding to spend time creating something special over and over only to have it constantly debut to crickets. To join the ranks of the digerati or even that of content creator required a substantial investment, one that most could not afford.

As we weave our social graph, we inherently earn built-in audiences, namely the people we know, for the thoughts, experiences, and information we share. Sharing is now serving a form of everyday communication and in many ways a form a social currency. Now, social networks live and breathe based on what we share online. As our experiences serve as network lifelines, the simplicity of introducing social objects into the stream becomes paramount. Social objects spark interaction and bring streams to life and it is only getting easier for individuals to package, share and interact with these objects as their networks grow and evolve.

The Rise of Short-form Content Creators

With the rise of Twitter and Facebook, we witnessed the emergence of new categories of publishing tools and corresponding networks. Today, microblogs and tumblelogs such as Posterous and Tumblr are gaining universality. Tumblr alone boasts over 6 million users and 1.5 billion monthly pageviews and it’s just the beginning. Unlike traditional platforms such as WordPress and Blogger, microblogs simplify the process of sharing experiences. But unlike Twitter and other forms of micromedia, microblogs have memory and they allow for the inclusion of expanded context. Like blogs, they serve as a repository for the brand “you” and all that you represent. These new tools build upon the foundation that houses the digerati, adding new rooms and levels for a new breed of content creator.

In my opinion, blogs will remain as the hallmark for deeper expression and demonstration of expertise and opinion. Microblogs will empower those with a voice to share their perspective with greater consistency without the emotional and time commitment required of blogging. Micromedia will serve as the bridges between the events, observations, and the social objects that bind us. And for those macro and micro bloggers, micromedia represents bridges to the content they create and the extended audiences they hope to reach. Additionally, micromedia represents the ability to surround social objects with interaction in real-time.

Interest Graphs are the Future of Social Nicheworking

As social media pushes us further into the spotlight of living life in the public stream, we’re encouraged to share more of ourselves online and we’re rewarded for doing so. When we share something interesting, we earn reactions in the form of Tweets, ReTweets, comments, Likes, Favorites, shares and sometimes we’ll trigger micro and macro blog posts. The greatest reward for consistently sharing interesting content however is the request for new connections, friends, fans, and followers.

Social networks and the exchanges that take place after sharing a social object set the stage for a new genre of information commerce. These interactions essentially change how we communicate and connect with one another. They also change how we find and share information. And herein lies both the significance of social media and its opportunity.

Let me explain.

In social networks, the people that we are connected to create our social graph. But as we share, we are changing the dynamics for relationships. What was simply a digital reflection of the people we knew is now morphing into connected groups that also include people who share our interests.

As we share interesting content, we basically share a bit of ourselves, serving as an expression of what interests us. The new connections we earn as a result change the nature of our social graph. Now, social graphs are transforming into what I refer to as “nicheworks,” groups of networks within the greater network that represent various subjects and themes in addition to the friends and family we know.

While a social graph is defined by the individual connections one maintains in online networks, these nicheworks essentially create focused interest graphs that represent the network of individuals bound by expressed recurring public themes.

The evolution of social graphs into interest graphs sets the stage for a more efficient and connected series of networks that combine context and attention. Interest graphs link individuals to the people and information they most align with across focused themes. As a result, the social media landscape will undergo an interesting transformation as it forms the underpinning of information commerce and the 3C’s of social content – creation, curation, and consumption. While blogging typically resides in the upper echelons of the social media hierarchy, microblogging is extending the ability to create beyond the elite. Furthermore, a segment between microblogging and micromedia has opened up an entirely new class of content sharing. These new services further democratize the ability to publish relevant information through the interest graphs of interconnected nicheworks. While it’s not quite content creation, the role curation plays in information commerce is pivotal.

You might not even realize it, but you’ve already packed your bags and are well on your way to living in a curation nation.

Welcome to a Curation Nation

Are you a content consumer or creator? Some might say both, but in reality, most serve a role between creation and consumption. Not quite creator and far from solely consuming content, social curators introduce a new and important role into the pyramid of Information Commerce.

The traditional definition of curator is someone who is the keeper of a museum or other collection. In social media, a curator is the keeper of their interest graphs. By discovering, organizing, and sharing relevant content from around the Web, curators invest in the integrity and vibrancy of their nicheworks and the relationships that define them. Information becomes currency and the ability to repackage something of interest as a compelling, consumable and also sharable social object is an art.  As a result, the social capital of a curators is earned through qualifying, filtering, and refining relevant content and how well objects spark engagement and learning.

Tools, networks and services that cater to the role of the curator are already gaining traction, with several already leading the way. Storify, Curated.by, Scoop.it, Pearltrees, and Paper.li represent an array of leading services amongst curators as they not only enable the repackaging and dissemination of information, they do so in captivating and engaging formats. Like social networks, these services also connect people to one another, but instead of creating social graphs, curation networks weave interest graphs. Rather than creating original content, curators discover relevant content and share it within their networks of relevance with added perspective. The stream of an interest graph is rich with context and narrative allowing anyone connected to learn and interact based on the subject matter that captivates them.

The art of curation also extends to traditional social networks such as Twitter and Facebook and through status updates any social network of choice. Curated content also serves as social objects that spark conversations and reactions, while also breathing new life and extending the reach of the original content – wherever it may reside.

Curators play an important role in the evolution of new media, the reach of material information, and the social nicheworks that unite as a result. Curators promote interaction, collaboration, as well as education around the topics that are important to them. As such, services that empower curators will fill the void between creation and consumption. Forrester’s estimation of consumers of social content will erode from 70% to much lower numbers as many ease into social networking through curation – sharing with others the content that captivates their attention.  The ease of doing so forever converts the static consumer into a productive curator or perhaps one day, a full fledged creator.

With creation and curation increasing the exchange of information commerce, we are moving new media toward the mainstream creating bridges between social and traditional media and the people who connect around related information. As such, what you discover and equally what you share creates an information economy rich with contextual and topical relevance linked through shared experiences.

Welcome to the curation nation, population…growing!

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61 COMMENTS ON THIS POST To “The Curation Economy and The 3C’s of Information Commerce”

  1. Craig S says:

    Content Marketing requires some investment in strategy. It is more than simple engagement and tacking on ads like some aggregators. To make it work for a brand, you need to develop faceted discussions which drive contextual uptake of content. This creates the trusted bridge to developing community and marketplace-something we are doing for airlines and airports..very cool.

    Looking forward to more coverage on the topic Brian.

    • briansolis says:

      Craig, sounds very interesting. Would love to hear more…I absolutely agree.

    • Russell says:

      Hi Craig,

      Glad to see your reference to strategy, as it’s become a passion of mine …

      My position, and experience, is that Content Marketing absolutely must begin with content strategy. It spells out absolutely, based on meeting business objectives, what must be created, and what must be curated. This applies to Inbound Marketing, Agile Marketing, Social Media Marketing, too, for that matter.

      I’ve recently been giving talks titled “Content Strategy for Social Media Success,” and the subject matter’s beginning to resonate due to the fact that the order and focus inherent in content strategy offers marketing and PR execs a much needed road map through an ever-changing landscape, online and off.

      While the title refers to social media, the overall presentation is on content marketing, since in my worldview content marketing is essential to business use of social media…

      Therefore, Content Marketing and Content Strategy are no more separable for social media success than the peanut butter and chocolate of a Reeses peanut butter cup!

  2. Russell says:

    Without creation, there is no curation. In a competitive marketplace, those who create the best content that gets “curated” the most by others will emerge as the winners.

    • briansolis says:

      Russell, well said. Curation also equalizes content creation…giving people more access to good content, not just that produced by the elite. Curation is also a blessing to traditional media.

  3. Oliver Starr says:

    Brian, another great post on curation. In reading your post one of the things that immediately struck me was the pyramid graphic – I recently created on that was very similar to illustrate a point about the development of our community. In Pearltrees (which is one of the largest communities of curators) we originally saw that our users were very similar to those you call “elite” however as the community has grown (we now have more than 100k registered users) the demographic has shifted along the same lines you have depicted. We (at Pearltrees) believe that this is the first strong indication that the curation tools that we and other companies have developed are starting to democratize the curation process the way that WordPress, Twitter and other tools democratized publishing. Thanks for mentioning Pearltrees by the way.

  4. briansolis says:

    Hello Jane, elite creators are most likely professionals or they’re pushed to create out of passion for the subject matter continually.

  5. Your graphs are bad ass Brian!

    They’re an absolutely welcomed break in the copy and this is something I’m assuming your consumers LOVE. I know I do.

    As for the pyramid of consumers to creators, it seems to me that until that until there’s some fast, easy, and cheap way to get rid of your fear of rejection, your fear of failure, and your fear of being wrong, it’s going to stay skewed this way.

    It has nothing to do with platforms available online, but with the platforms in our mind.

    What I’m grateful for though, are guys like you who show up on the scene and give guidelines to help the creators enhance what they bring to the spectators. Thank you.

    • Hemingway would answer this question with a single word: “Whisky.” Kerouac would probably say the same. Kesey would of course prescribe some medicine brewed up with the weirdly talented hands of wavey gravey, Pynchon & Wallace would say cannabinoids do the trick.

      The critical aspect is not what helps people create. It’s taking raw creation and getting it to suit specific purpose. Editing, curation and—dare I say it?—agency are the methods of getting the right content in front of the right audience.

      To part with another Hemingway-ism: “Write Drunk. Edit Sober.”

  6. Yes, yes and yes! Create & curate; long live the blog & now microblog; share information via links to simple & easy tools such as infographics & video. Now let’s all get out there and bestow quality upon the masses! Uh, oh, a little to much exuberance? 😉

  7. That Venn Diagram is the best use of this class of infographic that I can recall. Proportionality, unity, and overlapping spheres of interest works great for this topic. The higher up the stack, the further away (resources) you are from the substrate of consumer. Plenty of room to argue about the relative areas, and even branch out into geometrics that aren’t all circles. Hans Rosling would approve, I think. And Tufte.

    • briansolis says:

      Bruce, I can’t tell you how much I appreciate this comment. I spent a great deal of time thinking through that design…Thank you!

    • I can tell, Brian. It’s so deceptively simple in appearance that many kiloquads of processing must have been used to get to this place. We shall henceforth call this a Solis projection.

  8. John-paker says:

    A very timely posting as this is an overarching topic of relevance to a project.

  9. Tom George says:

    Hi Brian, fascinating read, I am someone building a company and a community around content curation.. You have really hit the mark with this piece. Over the years I have been a creator of content and a voracious consumer of it. I just curated a piece I titled cooperation, context, community the new three C’s for charming the web. I do feel all of this allows us to somehow connect on a deeper level. I mean it’s one thing to have a Linked In connection, a Facebook friend, or someone you follow on Twitter, however with the new curation tools available, it enables us to learn so much more about someone, almost like the who, what and why they do what they do. You get to feel their story when you can see the content they have curated. The greatest thing will be to allow non technical people to easily use the technologies. It’s getting easier and we have to bring a greater sense of cooperation, context and community to the masses. Thanks for your great work here Brian, it is much appreciated.

  10. Greg Golebiewski says:

    Still, lacking equally broad look at the content monetization issue. Curation without strong business models to support it is just a wishful thinking and a failure (I am afraid) vis-a-vis such powerful forces as Google or Demand Media, which promote mass consumption and user-generated content

  11. Andrew says:

    The formation and articulation of the “3C’s” is very helpful in understanding the life cycle of information as it is conceived and interacted with. I particularly enjoy the notion of attempting to understand ‘authorship’ vs ‘authority’ in the greater context of content itself. The power shift. What I mean here is that for those that are truly the “authors” of content, and as described above particularly the rise of the short form content creators, there is a second play that occurs. Those that curate and/or perpetuate that content. Who posts what first (whether its a blog or Facebook). Those that become advocates for others content feel that sense of authorship, or at least covet the notion that by finding it or identifying it as significant in some way, can share its glory. I am guilty of this often myself. I’m not lambasting this practice. It’s just another cog in the wheel of the content life cycle, particularly online and in social media.

  12. There’s a lot of good theory in this post. To see actual content curation in practice check out the examples here:
    http://www.contentcurationmarketing.com/articles/24731/6-content-curation-examples-illustrated/

  13. You can add http://KBucket.com to your curation solutions. Our vision is to create a powerful search platform indexing curated content. Our curated pages curate and cluster links – http://bit.ly/ihRIRw.
    Content curators by definition are editors of context. So I think as far as the hierarchy of importance is concerned a context editor can be more infuential than a content creator, just in the same way that the Editor at NY Times or a news organization is more powerful in terms of managing the meaning than individual reporters or columnist.

  14.  Another great piece and one that shows where we are really headed into the future. A few of the other commenters shared the term Content Marketing and regardless of what we do these days it is what all business is about. Getting your head wrapped around this and developing a strategy AND program – be it for either Search, Social Media, print, radio, TV… – has to be the aim. 

    Integrating as many of the online mediums as possible is a challenging task but is (unfortunately?) where we are going which means that small business owners will be even harder pressed to manage their own marketing. Curating content is a very viable solution as one’s passion is often translated into collecting and curation allows you to collect, promote and share. 

  15.  Another great piece and one that shows where we are really headed into the future. A few of the other commenters shared the term Content Marketing and regardless of what we do these days it is what all business is about. Getting your head wrapped around this and developing a strategy AND program – be it for either Search, Social Media, print, radio, TV… – has to be the aim. 

    Integrating as many of the online mediums as possible is a challenging task but is (unfortunately?) where we are going which means that small business owners will be even harder pressed to manage their own marketing. Curating content is a very viable solution as one’s passion is often translated into collecting and curation allows you to collect, promote and share. 

  16. Ravi says:

    Grate Article . This is Very Informative post

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